I saw this article this morning:
A year’s worth of test drives yields five big gripes.
www.bloomberg.com
Tesla’s not the only company that has trouble designing a good UI!
Doug DeMuro does a lot of car reviews and the first part is his "quirks and features" section where he goes over all the unusual things in a car. He's reviewed just about every infotainment system out there at this point, including some very ancient first generation systems. Some are quite bad, but Tesla is not at the top of the pack. I'm not a regular viewer of his channel, so I'm not sure what he's reviewed lately, but a few years ago there were cars with better interfaces than Tesla (and some worse). Tesla has had an advantage in the navigation maps since the beginning because the screen real estate is bigger than any other car, but many functions drivers use a lot are less than perfect.
This shows exactly what I suspected: peoples issues stems from their misunderstanding of the software.
The defrost button ISNT only in the middle of the screen. It is also on the BOTTOM of the screen - similar to before, where you can “brace your hand”. It is next to the climate arrows.
I even posted a picture of the darn things.
Once again I am not surprised by kneejerk reactions people criticising out of ignorance
One of the problems people are having in this thread is our experiences of V11 are different based on the vintage of our car's hardware and the car model. There is no defrost button in the middle on my car. It's only available on a pop up on the bottom of the screen. But it's a bad UI design when you have to turn on a function you may not want (heat or AC) to adjust something you do want (like the seat warmers).
That's the equivalent in MS Word of being unable to change the tab settings without also changing the margins on the document. It's extra work for the user and annoying.
Another thing has to do with disabilities. One of the things with dyslexia is we navigate the world by symbols and patterns (I have mild dyslexia). With an OS, once we know the pattern, we can navigate it quickly. When things move around, it takes more energy and effort to learn the new patterns than people without dyslexia. When I have to upgrade Windows and everything moves around I'm probably 25% as productive for at least a month. I know the OS inside and out (I program the dang thing for a living), but finding how to do the thing I did last week without thinking requires a lot of work where when my muscle memory was trained to the patterns, and I did many things without having too think about them.
When I get a rental car, I'll sit there for 15-30 minutes before leaving the lot to familiarize myself with the major functions of the car to make sure I'm safe to drive. Because almost all cars do similar things for most functions, I'm usually OK after a couple of hours of driving the car. With a car I own, I get very familiar with the controls and don't ever have to think about them. But move controls around on an electronic screen and I have to think about it. Move the controls in such a way that is not intuitive to someone who is used to figuring out the patterns of intuitive UIs and my brain has to work even harder to work out the non-intuitiveness of the interface.
Another type of disability, the autism spectrum, also has issues with changes to a system. The mechanism in the brain is different from dyslexia, but the result is similar. Change imposed on someone on the spectrum can increase anxiety levels and causes upset. If they chose the change themselves, that's a different issue. So they were probably OK with the car when they got it because they chose that, but move everything around on them without warning and their anxiety levels go through the roof. Different individuals are able to cope with it better than others, but it's still a stressor for them.
Is there ANY way to permanently get rid of this new “Cold Weather Tips” card that comes up EVERY time you get in the car? You have to Tap on the card which opens it up then swipe down to get rid of it every time.
Ski
No cold weather tips on my car. Instead the charging options screen is popped up every time I get into my car.
Maybe the V11 has a randomizer to do random annoyances in each car? "It's not a bug, it's and easter egg!"