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Waiting for delivery text...
- Thread starter Mr Miserable
- Start date
barryt3sl4
Member
Got the text today about delivery 11am on Monday in dartford.. good timing as I only get back from a work trip ok Sunday!!
The final invoice is in my account, but I’m doing finance with Blackhorse. No idea how to pay the deposit?
The final invoice is in my account, but I’m doing finance with Blackhorse. No idea how to pay the deposit?
I too find myself waiting for the text. My order hasn't had the easiest birth and so I had some kind of escalation manager manually allocate me a car. As a result I haven't had a single text or email from Tesla yet - but I'm told my car was on the Triumph Ace and I should expect a delivery slot in the next week.
Smiddy
Member
I have been trying to determine the best way of asking for a new date. Had been hoping to leverage off the experience of any others who are in the same situation. Perhaps not the best course but paid in full today and will tell them that the date won't work a bit later. They had asked me quite some time ago for what dates I would be away, and nothing changed in my plans. But I understand it is chaos right now getting the cars to the customers so am trying to be accepting. I will report back once I know more for anyone else in the same predicament...
Thanks - as said I am in the same situation...delivery scheduled for Monday morning and I won't be here until the 25th. In addition to that I have a PCP plan with Blackhorse and it is not really clear what to pay to who....I'll probably pay the deposit to Tesla tomorrow and wait to hear from them...!
interbear
Active Member
Still waiting here. The first few days of the delivery window last communicated to me, 7-20 August, have passed without text. Which is fine as I’m on holiday. Phew. Hoping this continues for a few more days.
No final invoice yet either on my account.
No final invoice yet either on my account.
You can delay collection for up to 7 days from the date they give you and they have started allowing someone else to collect on your behalf, so suggest that if you really get stuck.
I’ve had a SC VIN and the same VIN on my Final Invoice for about a week. Scheduled delivery date on the invoice is 28 Aug.
Today I’ve just had an email with a delivery window of 26 Aug - 02 Sep, so that all fits in.
In the email there is this bit:
“Delivery Profile
Complete the following details in your Tesla Account: registration, driver's licence, trade-in preferences, car insurances and payment method.”
I’ve been to My Tesla and I can’t see anywhere to enter this info, and I don’t think I’ve already done it. How have others tackled this?
Today I’ve just had an email with a delivery window of 26 Aug - 02 Sep, so that all fits in.
In the email there is this bit:
“Delivery Profile
Complete the following details in your Tesla Account: registration, driver's licence, trade-in preferences, car insurances and payment method.”
I’ve been to My Tesla and I can’t see anywhere to enter this info, and I don’t think I’ve already done it. How have others tackled this?
This was available when I first ordered and had to complete via the account - might be worth checking the source code as this shows the current status;
Just called.. got through in a record 45 minutes (friday afternoon, most people have gone home so I can slack off a bit) to be told my car is in Europe! The tesla employee was audibly pleased to be giving good news for once 
So, this month, but they couldn't say when.
It would have been nice to have had some, or indeed *any* indication of this without having to phone the call centre.. like a text, or a reply to emails..
So, this month, but they couldn't say when.It would have been nice to have had some, or indeed *any* indication of this without having to phone the call centre.. like a text, or a reply to emails..
AlternateFlux
Former Vendor
Just called.. got through in a record 45 minutes (friday afternoon, most people have gone home so I can slack off a bit) to be told my car is in Europe! The tesla employee was audibly pleased to be giving good news for once
It would have been nice to have had some, or indeed *any* indication of this without having to phone the call centre.. like a text, or a reply to emails..
What number did you call please? Might give them a shout...
01628 450606
.. and delivery estimate email appeared. Last week in august, which is at least something to aim for.
.. and delivery estimate email appeared. Last week in august, which is at least something to aim for.
I had a text / email at 1pm for collection at Dartford next Wednesday and then an hour later a third final invoice appeared. Hopefully no sign of credit note 4 and I can get back to do doing what I used to do before checking source code and refreshing account pages.
I called sales an hour before the text to query some payments so this may have potentially triggered something. It feels like they are scrolling through thousands of names and can just pick someone to provide some movement for IF the car spec matches.
I called sales an hour before the text to query some payments so this may have potentially triggered something. It feels like they are scrolling through thousands of names and can just pick someone to provide some movement for IF the car spec matches.
dst87
Member
So excited! Wish it could come sooner, but I've waited this long. I'm just so glad to have an actual date now!
Same here, no vin, no text, no email, nothing what so ever. Until today afternoon, I got delivery estimate email, followed by delivery appointment email, then followed by final invoice with VIN shown on account page. Delivery date is next week Wednesday. Happy!
