I picked up my SR+ yesterday from West Drayton, scheduled pickup 4pm. Arrived early, around 2:30pm as I came by train, thought I'd have a look around to fill the time. Very excited, constantly peering around corners to try and spot my reg number.
Watched the presentation which, as commented earlier, was a little difficult to hear, think they need a better quality microphone for the speaker as it was muffled and hard to understand a fair bit of it. Luckily all he had to say was on the screen anyway so no major issues.
Walked around the room for a while to keep moving (and due to the fact there was nowhere near enough seating for the mass of people waiting to pick up!)
Was told at around 5pm that it would be no more than 30 minutes, guaranteed. Finally got the car at 7pm! By which time I'd logged almost 8000 steps so it wasn't all bad!
The car handover was done very professionally but I was disappointed to find my car was only charged to 20% so I had to charge up at the Service Centre before starting my 250 mile journey home.
Couldn't quite believe the speed of the Superchargers there, was ready to go before I had time to finish playing with the amazing touchscreen in the cabin.
The car is an absolute joy to drive, couldn't stop smiling all the way home (apart from the adrenalin rushes when the TACC slows down or accelerates aggressively when cars in front move out of the way or dive in front of you).
The staff at West Drayton couldn't have been more helpful and cheerful, just wish they'd given me an honest estimate as to when the car was going to be ready.