Also probably expect little to no communication once you leave your car. Service centers are moving towards a no phone, no email, only text when they feel like it. Try calling the SC you will visit. If there is no way to speak to anyone and there is no email address, you're probably in for a bad time. If you think QC is bad, customer service is the next level of hell.
For Example: If they say your car will be done Monday and you want to confirm on the day of so you can arrange transportation/use your expiring Uber credit. There will be no way to do so. You can text, but the chance of response in a timely (sane) matter will be low. If you want answers, use the uber credit and just show up. Showing up is the way to get things done because Tesla is going out of its way to avoid customers and warranty repairs.
It happened to me several times. The last time I got a response 1 hour before closing and I was 30 minutes away + Uber wait. Tesla's communication and customer service are straight-up abysmal. Your service center might be different, but it's only a matter of time....
Fanboys will tell you that by just showing up, you're disrupting them and the company. **** em.
For Example: If they say your car will be done Monday and you want to confirm on the day of so you can arrange transportation/use your expiring Uber credit. There will be no way to do so. You can text, but the chance of response in a timely (sane) matter will be low. If you want answers, use the uber credit and just show up. Showing up is the way to get things done because Tesla is going out of its way to avoid customers and warranty repairs.
It happened to me several times. The last time I got a response 1 hour before closing and I was 30 minutes away + Uber wait. Tesla's communication and customer service are straight-up abysmal. Your service center might be different, but it's only a matter of time....
Fanboys will tell you that by just showing up, you're disrupting them and the company. **** em.