cpa
Active Member
I wouldn't count on all accountants going away anytime soon. Sure, if all you have is a W-2 you can easily file your own taxes with a photo from your phone, but if you're taxes involve rentals, business income, investments, etc. it gets harder.
That being said, I still do my own taxes, but it's not a click-and-file approach.
And HR Block, etc. don't hire accountants, not that I know of, to fill in the tax work. Isn't it usually some high school kid, who punches in the numbers for you? And if you have issues, then you can talk to an accountant?
Watson may be brilliant, but Watson will need to be reprogrammed every year after Congress changes the laws, court cases are decided, and the IRS issues new or revised regulations. I have no doubt that (what we call) a W-2 return will be a snap for Watson. But there are so many tortuous turns in the Code, so many elections for taxpayers to make, traps to avoid that it will be a lot of years before Watson can be able to deal with the human element of preparing income taxes. Here is a short list: Taxpayer-made elections, including safe harbor elections, Section 83, 481(a) and NOL carryforward or carryback; IRD and section 691(c) deduction; nominee distributions of income from commonly owned assets; allocations of expenses between different forms or schedules; reporting supplemental information from K-1s received from partnerships, S Corporations and fiduciaries; the list goes on. Will Watson know that when the taxpayer refinanced his home mortgage to take out $80,000 to buy a Tesla that some of that interest is not deductible for AMT? Forever, until the loan is paid in full?
As far as H&R Block is concerned, I have no personal knowledge. I have gleaned from anecdotes that their employees take a crash course in taxes before they tackle tax returns. Each office has a supervisory person who has access to someone with a better knowledge of the tax laws. I think that each geographical region has a CPA or seasoned EA who is a full time, year-round employee to deal with their more complicated returns. But their seasonal employees are not high school kids.