So I placed a paint touch up kit order 3.5 weeks ago. It said it shipped, but FedEx says they have not received the package - only the label was printed.
I have tried emailing the [email protected] and got no response over the last 2 weeks.
I am about to do a credit card chargeback, as I have no other solution as they refuse to respond.
I also have a charger ordered a week and a half ago (before I realized this was a problem) that hasn’t shipped yet.
I get the people who say they’ve had no problem - it seems like with their shop you don’t have a problem until you do. If you do, you’re stuck.
I am not sure what the resolution for my issue is. I don’t care that the local SC may have the stuff in stock; I’ve already paid $50 for a paint kit and $275 for a charger, both which haven’t shipped and nobody responds. Any advice for that issue?
I have tried emailing the [email protected] and got no response over the last 2 weeks.
I am about to do a credit card chargeback, as I have no other solution as they refuse to respond.
I also have a charger ordered a week and a half ago (before I realized this was a problem) that hasn’t shipped yet.
I get the people who say they’ve had no problem - it seems like with their shop you don’t have a problem until you do. If you do, you’re stuck.
I am not sure what the resolution for my issue is. I don’t care that the local SC may have the stuff in stock; I’ve already paid $50 for a paint kit and $275 for a charger, both which haven’t shipped and nobody responds. Any advice for that issue?