The auto frunk has been working beautifully, and I've been using the frunk all the time since installing it. Zero issues until today when I tried to open the frunk to grab my ski boots. I heard the frunk unlatch, but the latch didn't seem to release. Odd. I've had this happen a few times in my X when the frunk was too full. In those cases, I've been able to press down on the hood to release any tension on the latching mechanism. That didn't work today. I moved on to some trim removal tools to try to pry the latch open but found no success.
Accepting my fate, I put the car on the lift and removed fender liners and underbody tray in order to gain access from the bottom. With everything removed I could see the OEM latch opening, but the hood was not releasing. I used a very large pry bar to manually relatch the hood from under the car. When I pressed the hood release, I noticed there was still tension on the Satonic latch cable. I tried a variety of other things over the next few hours but could not open the hood. At this point I was planning on unbolting the latch from below the car, but before doing so I decided to cut the cable. Low and behold, it worked!
So what do I think happened? Cold weather. I took a the car skiing and it sat outside for a few days. My current hypothesis is some moisture entered the cable sleeve, poorly sealed control unit, or the motor unit and froze. Over the next few days the ice melted during the day when the temperatures were warmer, then refroze overnight. Whatever the case, tension was applied to the Satonic cable and something fried the electronics. With this tension, the hood would never be able to release. I can confirm there was some type of electrical short since the fuse was blown.
Do I think the emergency release would have helped here? Not really. All of the releases I've seen either attach to the OEM latch which was working properly. An emergency release on the Satonic latch would not have helped since pulling down, which is how an emergency latch would pull, would simply pull the hood down into the latched position.
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