So, not sure if this is a 'common' Tesla thing, but when I collected my Model 3 last week the SA helped me log paint issues (chips & scratches) that needed to be fixed with the service option in the app.
Now the unusual part is that Tesla have just quoted the repair (under warranty, so £0) and sent through the estimate, but they've put the repairs as "Insulate low pressure pipe from supermanifold to compressor" plus some stuff about a curtousy inspection.
I've double checked the original quote that the SA helped me put together and it clearly states "Collection paint work correction for scratches and chips" with 4 photos attached that clearly demonstrate the problems as taken with assistance from the SA.
The estimate is still coming out to £0, so I'm tempted just to approve the fixes and go anyway and explain when I'm there. I was wondering if this is a normal tactic by Tesla service centres just to allocate off service appointments that the system doesn't have an option for, as the app didn't have one for 'Paint Correction' so it had to go in with 'Something else', I'm assuming their invoicing may not have one either, so they just put the thing about the insulation as a way to 'allocate' the work.
Any thoughts? Other than just contacting Tesla...
Now the unusual part is that Tesla have just quoted the repair (under warranty, so £0) and sent through the estimate, but they've put the repairs as "Insulate low pressure pipe from supermanifold to compressor" plus some stuff about a curtousy inspection.
I've double checked the original quote that the SA helped me put together and it clearly states "Collection paint work correction for scratches and chips" with 4 photos attached that clearly demonstrate the problems as taken with assistance from the SA.
The estimate is still coming out to £0, so I'm tempted just to approve the fixes and go anyway and explain when I'm there. I was wondering if this is a normal tactic by Tesla service centres just to allocate off service appointments that the system doesn't have an option for, as the app didn't have one for 'Paint Correction' so it had to go in with 'Something else', I'm assuming their invoicing may not have one either, so they just put the thing about the insulation as a way to 'allocate' the work.
Any thoughts? Other than just contacting Tesla...