<Vent on>
My Model S has been repeatedly reporting that its window is open since last year.
Talked with the Service department about it in person last year. Oh, that's a known issue and will be fixed with an upcoming software update (favorite Tesla service line).
Recently, I set an appointment for today to address the issue. When no one showed up, I looked in the app, and they had just totally deleted the appointment. No communication, doesn't show up on service history..just gone.
Other OEMs treat service appointments like commitments that they don't change without clearing it w/ the customer. Tesla sees them as unnecessary and just deletes them. Yep, that's "within spec" for a Tesla service experience
</Vent off>
My Model S has been repeatedly reporting that its window is open since last year.
Talked with the Service department about it in person last year. Oh, that's a known issue and will be fixed with an upcoming software update (favorite Tesla service line).
Recently, I set an appointment for today to address the issue. When no one showed up, I looked in the app, and they had just totally deleted the appointment. No communication, doesn't show up on service history..just gone.
Other OEMs treat service appointments like commitments that they don't change without clearing it w/ the customer. Tesla sees them as unnecessary and just deletes them. Yep, that's "within spec" for a Tesla service experience
</Vent off>