So, I've given in - I'm paying to have the screen replaced with the -C revision, which they say 'will resolve the issue'. Really grates on me in a way, because the car is again, under 6 months old, and here I am shelling out for in-warranty repairs due to a failure of something that's absolutely no fault of my own.
But I do not believe that these mirrors and magic tricks will fix the problem.
So. Fanboys will be glad that I'm tithing to the company to support the mission, while others can be angry that I gave in and affirmed that Tesla can charge for repairs, on new cars, of items that should be in warranty.
Maybe this is a trend. Maybe when the automatic handles stop working that'll be handwaved as something I have to pay for, too.
Either way, the confidence damage is done and can't really be fixed by Tesla at this point at least on my end. So it goes.
Well said. Deciding to charge customers (especially your high-end customers) for a blatant defect on a car under warranty just speaks to gross mismanagement and incompetence. Sure, maybe they'll save a few bucks now but they are doing tremendous damage to their reputation. The only possible justification I could see for this is if they were in imminent danger of bankruptcy and trying everything in a desperate attempt to save money. That's not the case given that they just received 2 billion from investors, so I'm going with management incompetence.