2019.40.50.1 - Car is mostly deaf to voice commands

[pdk42]

I got the upgrade to 2019.40.50.1 yesterday. I was quite interested to try the new voice commands and the first thing I tried "open the glovebox" worked a treat! However, I now find that 9 out of 10 times I try to use it, it just sits there deaf to whatever I say. I get no attempt to process my speech - it just sits there telling me to say something. Same with the voice keyboard. The mic works fine for voice calls. Anyone else having similar problems?

 

[RichieC]

I got the upgrade to 2019.40.50.1 yesterday. I was quite interested to try the new voice commands and the first thing I tried "open the glovebox" worked a treat! However, I now find that 9 out of 10 times I try to use it, it just sits there deaf to whatever I say. I get no attempt to process my speech - it just sits there telling me to say something. Same with the voice keyboard. The mic works fine for voice calls. Anyone else having similar problems?

Yep mine is exactly the same .. "open the glovebox" is the only thing that ive been able to get to work.. most of the time it doesnt hear anything that i say..
When it does hear nothing else seems to work "show the rear camera" just says command not found

 

[Adopado]

I got the upgrade to 2019.40.50.1 yesterday. I was quite interested to try the new voice commands and the first thing I tried "open the glovebox" worked a treat! However, I now find that 9 out of 10 times I try to use it, it just sits there deaf to whatever I say. I get no attempt to process my speech - it just sits there telling me to say something. Same with the voice keyboard. The mic works fine for voice calls. Anyone else having similar problems?

Same here ... received the update during the night for a Christmas present ... delighted with first try out of voice commands but then it just went stupid and couldn't understand! Anyway, not a day for experimenting ... merry Christmas!

 

[Rooster6655]

Sounds worse than ever well done Tesla what an Xmas present!

 

[Jonslatt]

Me too. Found if I shout really loudly it understands me. Thought that only worked when abroad in Spain
Managed to get the text messaging to work with iPhone.

 

[Jonslatt]

Have to say. Tesla incredibly brave (or stupid). Not many companies would release a major critical update on a bank holiday to all of their customers. Limited/no support if starts bricking devices etc...

 

[Latibes]

Commands worked mostly for me. Turn on drivers heated seat and passenger heated seat worked. Adjust passenger heated seat to low worked. Turn on blower to six worked. Navigate to supercharger worked

 

[Rooster6655]

Have to say. Tesla incredibly brave (or stupid). Not many companies would release a major critical update on a bank holiday to all of their customers. Limited/no support if starts bricking devices etc...

Perhaps your new here, there is no support any day of the year, I’m still waiting weeks for a response from support issues.

Much more important that it looks like they are doing things so they can claim deferred revenue and You tubers can post OTT videos.

I’ll try to phone Elon once I get the update in the car but I don’t have much hope of it’s response.

 

[Jonslatt]

Perhaps your new here, there is no support any day of the year, much more important that it looks like they are doing things so you tubers can post OTT videos.

In fairness if it is something they can do over the air they do seem to respond pretty quickly and the same day. If it requires going to a SC then good luck.

 

[Rooster6655]

In fairness if it is something they can do over the air they do seem to respond pretty quickly and the same day. If it requires going to a SC then good luck.

Well I still am waiting to speak to someone

 

[KerryOH]

Assuming you all did a full reboot after the update was installed, correct?

 

[Roy W.]

My voice commands seem to work fine, I must be lucky! It must be my best BBC English

 

[pow216]

I have done a full reboot. The car is still often deaf. After 10 miles it started working properly, and when it did it was great. I’m sure it’s not a big problem for them to sort out. I love the bravery of the brand!

 

[Manitoba Keith]

Well known problem. Seems the Mothership computer is overloaded with voice recognition. It is an intermittent problem, depending on number of people trying to talk and be recognized. Some say that if you wait a minute or two you will get recognition! Should get fixed within a week. As we didn't have it (text) previously, a one week or less wait shouldn't be a problem.
Merry Christmas to all.

 

[pdk42]

Well known problem. Seems the Mothership computer is overloaded with voice recognition. It is an intermittent problem, depending on number of people trying to talk and be recognized. Some say that if you wait a minute or two you will get recognition! Should get fixed within a week. As we didn't have it (text) previously, a one week or less wait shouldn't be a problem.
Merry Christmas to all.

So the voice recognition is being processed centrally? Wow!

 

[Rooster6655]

So the voice recognition is being processed centrally? Wow!

Yes apparently it goes to the ISS and then comes back hence why it works 1/10 times, was broke before so being broke now isn't such a big deal!

 

[MacJester]

I did a nice long drive to the in-laws today. Bit disappointed there was no traffic light / stop sign / bin showing on the visualisation. Voice commands didn’t work at all for me. The not undertaking was good on the M25 tho.

 

[cybergates]

yep same here on HW3 - mostly deaf. Full reboot did nothing - must be something on their end I'm guessing (does it connect to a server to do voice commands - if so maybe they need to throw more resources at it and spin up a couple more dozen servers - the natural voice recogntion must have overwhelmed the servers??)

I'm guessing it sends it to the cloud as previously my voice recog won't work if poor signal.

 

[cybergates]

I did a nice long drive to the in-laws today. Bit disappointed there was no traffic light / stop sign / bin showing on the visualisation. Voice commands didn’t work at all for me. The not undertaking was good on the M25 tho.

under autopilot settings did you turn on the FSD preview setting? And is ur car a HW3.0 model 3?

 

[Manitoba Keith]

Tested it just now and the Voice Recognition is working great. As well, voice (Read/Write) text messaging is working great.