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The supercharger sends real time information about how many cars are charging how much, so Tesla probably has useful information here. Critical error messages (probably airbag deployment, and a few other types of error message) also seem to be sent real time. Most people who have been in an accident almost immediately get a call from Tesla asking if they are okay.
Tesla has a "Notify" function in the software that immediately reports all alerts to the mothership. So for instance a high-impedance condition on the main contactors would be reported. In Fact, Many things are reported that the owner is never aware of and the car shows no indication of.
green1
Active Member
With the source of the fire near the rear, and the computers and communication near the front, hopefully some useful alert was sent before the sending bits burned up...
Not sure Tesla can tell anyone to do anything in a situation like this. If the owner isn't saying anything, it's likely on the advice of his or her attorney - not Tesla.
jgs
Active Member
Or maybe he or she just doesn't like publicity. Not everyone does, some people outright hate it.
^^ This.
I think it's best for Tesla to stay quiet about this incident unless something came out of the investigation that impacts all Model S owners in terms of a recall or proactive safety campaign like the previous charge adapter replacements, seat belt check, etc. Short of that, I don't believe Tesla should say a word. Why dredge this up at a time when everyone has forgotten about it?
Tesla doesn't address every single Model S fire. I don't believe Tesla addressed the fire in Mexico due to a collision. It also did not address the garage fire in BC, nor the fire caused when a Model S was stolen from a service center and driven 100 MPH through LA before it crashed and split in half.
freeewilly
Member
Off Topic: I wish Tesla uses these information to update Super Charging Station status, and even show how much energy each car has been charged.
Super_Popular
Well-Known Member
Sarah was asked politely to not discuss it while they were fixing her car after the lightning strike. I think she was quiet on the forums for a while, during that time.
I've still just seen this: A Model S just caught fire while supercharging in Norway (link in Norwegian) - Page 20
Also, I was mistaken about the driver - he/she hasn't spoken to the media as far as I can tell. He/she spoke to the police who then relayed some of the story to the media.
Super_Popular
Well-Known Member
green1
Active Member
Tesla has been known to make exactly that request in the past, and as the "fire warranty" isn't documented anywhere official and is basically just Tesla good-will based on Elon saying something once, it wouldn't be a good idea to piss off Tesla until they've delivered on it...
Interesting. My bench setup doesn't try not notify Tesla of the 50 errors on my bench even after connecting to the VPN. I don't doubt that they get notified of many things, but my experience has been that service needs to pull logs from the vehicle even to see errors I have on-dash. Even the instance where my car shutdown while driving last year they had to manually poll the car to see the error.
In some previous Tesla car fires (poor driving, crashes, ruptured battery), the cause was obvious, there was no need to explain anything.
Fires that happen to a car whilst charging are likely to cause fear if root cause is not explained.
There are increasing incidents of hoverboards causing fire whilst charging.
Hoverboard plugged in for 10min causes fire that destroyed family home
Incidents like this may lead to a perception 'charging = fire danger', unless car charging fire is explained.
