To be honest, I take words from SA with grain of salt, I have spoken to a few of them, some have a little bit of idea and some have no clue. Anything further from the basics such as questions RE: hairpin vs coil winding motors, why AMD doesn’t affect RWD range, LFP charging etc, they either throw in generic answers like “oh, new ones are just better, Tesla won’t make new models worse” or act like details are top secrets. Compare to my experience with ICE sales, some of those SA seem to be poorly informed, not to mention lacking enthusiasm in finding answers.