I signed a contract to buy a VW Tiguan back in September. I still have no delivery date, just a rough estimate of “probably May” after originally being told it would arrive by March. No communications from the dealer unless I contact them.
I ordered a M3 on Christmas Eve. I’ve received a few emails from the SA along the lines of “no delivery date yet but here’s some videos you should watch.” EDD is now 18 Feb to 4 Mar and I have a final invoice and VIN. Very happy with Tesla compared to VW.
The semiconductor shortage and pandemic has led to some pretty lacklustre customer service in the auto industry. It doesn’t help that demand has outstripped supply so much.