Easy to say when you haven’t had your delivery canceled after remitting full payment with no reschedule date in sight.Maybe have a little more patience?
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Easy to say when you haven’t had your delivery canceled after remitting full payment with no reschedule date in sight.Maybe have a little more patience?
Easy to say when you haven’t had your delivery canceled after remitting full payment with no reschedule date in sight.
I was perfectly comfortable waiting until October or November until they called 2-1/2 weeks ago and had me finalize everything to prepare for delivery.Yup, it's always 'none of my business' until it becomes your business.
Also, if I feel it's 'none of my business' I wouldn't say it out loud, especially when no one has asked for my opinion…
I've had a similar issue, except I didn't find out about delivery delay until i got to the appointment and waited for 30-40 min. This was at the Costa Mesa delivery center (I live in Long Beach).
8/22 - Delivery scheduled -- While waiting at Costa Mesa Delivery center, was informed that my car wasnt ready. I "should receive an update by 8/24 COB". Tesla Delivery center noted that there was a communication breakdown between Tesla Rep and Delivery center which was "out of their control".
8/23 - Called my Tesla Rep who informed me that car had "Emergency Break stuck" issue and i would receive a new VIN. Tesla Rep made it seem as though issue came up last minute, while delivery center made it seem as though car was still in Production plant.
My issue is that because my CU loan is tied to the VIN, i had to return my cashier's check from CU and have loan papers redrawn due to the VIN number change. They now have to close out loan and create a new loan (as they can't simply swap VIN numbers on document) and re-issue a new check. I also had to cancel insurance coverage on the vehicle since they noted it would be a minimum at the earliest that anything would happen. All in all, this is turning out to be the worst new car purchasing experiences.
Also, I informed the Tesla folks that I sold my vehicle (Volt) after a delivery date was confirmed by Tesla and was provided with a Mercedes C300 rental as no Tesla loaners were available.
The excuses for the delays aren't adding up. There are now dozens of examples where the reason for the delay doesn't align with the circumstances. I will await for further details, but at this point I do not trust what either my Rep or Tesla Delivery Center is communicating.
All in all, this is turning out to be the worst new car purchase experiences.
Check out the Texas Hold up thread. Everyone here is getting delayed.Has anyone else experienced multiple last-minute Model 3 delivery cancellations from Tesla? I had my delivery scheduled about 2 weeks in advance for today, but I received an email this morning saying the truck driver ran out of hours he was allowed to drive. Never heard of a truck driver realizing mid-trip that they miscalculated their sleep hours, but oh well. Rescheduled for tomorrow. Just got another email saying my windshield was cracked during transit and I’ll need to wait a week or longer. No actual date provided. Starting to wonder if the car has even left the Fremont lot.
All of this comes on the heels of a sales advisor vanishing for over a week while in the middle of signing documents, only to be replaced by an new advisor with no explanation.
The Tesla buying experience is starting to feel like a shady used car lot.
I hate it when that happens.Was scheduled for delivery in Fremont on Sunday. Got an email Sunday evening, now VIN has been removed and my account seems back to square one (excepting finance information). Delivery advisor is leaving me hanging. Sweet...
Three cancellations so far and now no delivery date (website says between Aug and October). Only info provided was ‘logistics’. Was told they don’t want to put another appt on the schedule until they have eyes on the car. Who knows at this point. Definitely a bummer.
What is your VIN? I go to the Dallas Delivery center from time to time and check on VIN's. Most of them seem OK but a few are disasters. Example - #34348 has been on the lot for several weeks and has "Needs work" written on the glass.I just got a Dallas TX cancellation, originally 9/1 and now 9/15.
I made specific plans to be in Texas for the delivery window through 9/9.
I am very pissed off and the Tesla rep is not forthcoming with explanations or apologies.
She is unwilling to move the date forward to the time frame I will be there.
Fool me once, shame on you. Fool me twice...... You can't get fooled again!Trick me twice.... Now onto delivery date 3. Only one canceled vacation later!