I was surprised at my delivery that the DS's job consisted of taking a photo of us with the car, then disappearing for an hour while someone else delivered the car to me (introduction, walk-arounds, etc), then showing up at the end again to sign the paperwork. I was directed to one guy for the questions about the car, and to the service manager for questions about the service plans and extended warranty.
Is that normal that they are so hands off? I wasn't impressed by her in the lead-up to my delivery, and then wasn't impressed by her involvement considering her title.
Is that normal that they are so hands off? I wasn't impressed by her in the lead-up to my delivery, and then wasn't impressed by her involvement considering her title.