OK, so I took delivery today!
OD: 1/14, Vin: 1/15, produced 1/16. Delivery appt on 1/21. Took delivery 2/1 at Tesla in Springfield, NJ
In short, the experience was great, and the drive home was nothing short of magical. I concur with the previous posters about how it's almost comically life-changing. It was a *sugar*-ton of money to fork over, but no regrets. (And let's hope it stays that way!).
Overall, it was fairly low-stress, which is good, because I'm still exhausted
I did bring a checklist and am glad I did, but I certainly wasn't waving it around. This is it: GitHub - polymorphic/tesla-model-y-checklist: Checklist for Tesla Model Y
So, on my way there I got a text instructing me to go find my car, and then to accept the terms to unlock the vehicle. I found the car almost immediately, it was the first VIN I checked with the new deliveries around the side of the building.
We spent a good deal of time looking it over. 20-30 min? It was nice to be able to compare my car to so many others just like it. When I opened the app to "Accept Terms" so I could inspect the interior, the button was gray - clearly I had to pay first I went inside and I explained/asked, nicely, that I'd like to inspect inside the car before I took delivery (as I slid over the check), and she said that was no problem, you can inspect the interior before taking delivery. (Guess my charm worked? Or maybe I'm a sucker!)
Now for the "issues" I saw... and I put that in quotations because I don't feel these were deal-breakers. I agreed to schedule service and deal with them post delivery.
The list:
Now, I don't know how plausible it is that these will all be addressed because, when I was scheduling service, I clicked on the "Learn more" button, to read this: "General appearance concerns are not covered by your vehicle warranty unless related to a manufacturing defect. Please refer to the exclusions section of your vehicle warranty for details."
See for yourself - I'm not sure how much of a stink to make about this stuff - I'm pretty easy going. The scratches were not easily noticeable on the passenger front quarter panel, and a very small scuff on the hood. But, it was a nice sunny day at around noon, and it was still hard to notice these and the pics make them look more obvious. That said, you could definitely see it in the right light. I said I'm not trying to be (or hoping) I'm not being too picky but she understood completely. It was a very cordial, friendly and reasonable interaction. (But we'll also see what redress I have, realistically.) To put it another way, if I was told bluntly, "yeah, sorry, but we're not gonna address any of that stuff" would I have accepted the car? Would you?? Hard to say for me... let's see what service says, but I'll remain cautiously optimistic. Tesla might be counting on my cares melting away on the drive home, and that isn't far off
That's it! Full report as promised. I'm thrilled with the car! Now if I can only get my charger setup without electrocuting myself... mobile charger arrives tomorrow.
Thanks to everyone for all the guidance and support.
Good luck to everyone!
OD: 1/14, Vin: 1/15, produced 1/16. Delivery appt on 1/21. Took delivery 2/1 at Tesla in Springfield, NJ
In short, the experience was great, and the drive home was nothing short of magical. I concur with the previous posters about how it's almost comically life-changing. It was a *sugar*-ton of money to fork over, but no regrets. (And let's hope it stays that way!).
Overall, it was fairly low-stress, which is good, because I'm still exhausted
I did bring a checklist and am glad I did, but I certainly wasn't waving it around. This is it: GitHub - polymorphic/tesla-model-y-checklist: Checklist for Tesla Model Y
So, on my way there I got a text instructing me to go find my car, and then to accept the terms to unlock the vehicle. I found the car almost immediately, it was the first VIN I checked with the new deliveries around the side of the building.
We spent a good deal of time looking it over. 20-30 min? It was nice to be able to compare my car to so many others just like it. When I opened the app to "Accept Terms" so I could inspect the interior, the button was gray - clearly I had to pay first
I went inside and I explained/asked, nicely, that I'd like to inspect inside the car before I took delivery (as I slid over the check), and she said that was no problem, you can inspect the interior before taking delivery. (Guess my charm worked? Or maybe I'm a sucker!)Now for the "issues" I saw... and I put that in quotations because I don't feel these were deal-breakers. I agreed to schedule service and deal with them post delivery.
The list:
- Condensation - meh, this went away
- Grease/dirt on the driver a-pillar - toothbrush and some spray should take this right out in a few seconds
- Rear-window - kept going back down when it got to the top, like the pinch protection was mis-calibrated. When I tried it once after I got home, it worked fine
- Rocker panels - meh, okay, so they were are a little off - maybe I will try to get that addressed, though not sure how they would.
- Scratches/Scuffs - this was is probably the "biggest" concern, because I don't think it's easy to fix. I'm not sure how/if they could handle this, or if it qualifies as a "manufacturing defect", but when the SA came out to help show me how to properly close the frunk, she acknowledged it and started to say she could take a picture. I probably should have let her. But, I said I already had and she said great, then you just make an appointment in the app and upload them.
Now, I don't know how plausible it is that these will all be addressed because, when I was scheduling service, I clicked on the "Learn more" button, to read this: "General appearance concerns are not covered by your vehicle warranty unless related to a manufacturing defect. Please refer to the exclusions section of your vehicle warranty for details."
See for yourself - I'm not sure how much of a stink to make about this stuff - I'm pretty easy going. The scratches were not easily noticeable on the passenger front quarter panel, and a very small scuff on the hood. But, it was a nice sunny day at around noon, and it was still hard to notice these and the pics make them look more obvious. That said, you could definitely see it in the right light. I said I'm not trying to be (or hoping) I'm not being too picky but she understood completely. It was a very cordial, friendly and reasonable interaction. (But we'll also see what redress I have, realistically.) To put it another way, if I was told bluntly, "yeah, sorry, but we're not gonna address any of that stuff" would I have accepted the car? Would you?? Hard to say for me... let's see what service says, but I'll remain cautiously optimistic. Tesla might be counting on my cares melting away on the drive home, and that isn't far off
That's it! Full report as promised. I'm thrilled with the car! Now if I can only get my charger setup without electrocuting myself... mobile charger arrives tomorrow.
Thanks to everyone for all the guidance and support.
Good luck to everyone!
