probably has somethign to do with a mandatory recall status so it does not matter if it failed yet - it would have so replacement was needed anyway?I wonder why Eligibility for Reimbursement is Yes if they hadn't diagnosed issues with the eMMC
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probably has somethign to do with a mandatory recall status so it does not matter if it failed yet - it would have so replacement was needed anyway?I wonder why Eligibility for Reimbursement is Yes if they hadn't diagnosed issues with the eMMC
probably has somethign to do with a mandatory recall status so it does not matter if it failed yet - it would have so replacement was needed anyway?
Ask Tesla for clarification I guess?But then what about the rest of us? We got an email that states we are a part of that same recall and to click the link to submit a form for reimbursement. That form for us says ineligible.
Ask Tesla for clarification I guess?
Interesting. I wonder why Eligibility for Reimbursement is Yes if they hadn't diagnosed issues with the eMMC and you upgraded to MCU2. I think the rest of us are seeing No even though we did the same $2500 upgrade.
It's possible that ShawnA's 4 year warranty had expired at the time of MCU2 upgrade, as far as I know they are denying reimbursement claims for those who opted for MCU2 upgrade within warranty, but approving claims if you opted to upgrade to MCU2 after warranty expiry. Mine was diagnosed for eMMC failure and still had 1 year warranty left, the claim form showed "Not Eligible" submitted it anyways. Let's see what happens.
@verygreen : Your thoughts?
I think your experience is shared by others. My buddy's 2018 AP2 MCU1 is becoming increasingly problematic and his SC is dragging their feet fixing it, even logging in remotely, clearing memory, etc.Is the eMMC recall ongoing for cars that don't quite have issues yet? I have an MCU1 car, has been getting non-responsive issues that resolved with a reset, which happens almost daily. My service center refuses to replace the eMMC until there's an issue that a reset won't fix. Should I press it or try a different service center?
Is the eMMC recall ongoing for cars that don't quite have issues yet? I have an MCU1 car, has been getting non-responsive issues that resolved with a reset, which happens almost daily. My service center refuses to replace the eMMC until there's an issue that a reset won't fix. Should I press it or try a different service center?
NOTE: During the initial rollout of this recall bulletin, parts will be constrained. Owners were informed the only action they need to take to address all potential safety concerns is to confirm their vehicle is running software release 2020.48.12 or a newer release, and they will receive further notification when proactive replacement parts are available.
Wow the fact that they've only replaced 3.3% of the eMMCs is interesting indeed. I wonder if that includes the MCU2 upgrades.As of 4/30 Tesla is only ~3.3% of the way through fixing the vehicles that are recalled for the eMMC.
View attachment 671413
The recall has this note:
So it seems like they are allocating the limited parts to vehicles that have actually failed. (Which it sounds like yours is getting close to.)
The eMMC is on the processor daughtercard, and I don't think that the processors are made anymore. (i.e. they can't get new daughtercards to use in the recall.) So they need all of the old ones back so they can be refurbished with a new eMMC chip.Wow the fact that they've only replaced 3.3% of the eMMCs is interesting indeed. I wonder if that includes the MCU2 upgrades.
My somewhat uneducated guess is they have no use for those original eMMC parts once these recalled cars are fixed, and knowing that many folks will go straight to MCU2, they likely do not have or ever plan to have 100,000 more eMMCs for the MCU1's, and eventually that stock will be consumed and it will be simpler to just upgrade everyone to MCU2 (or what i predict will be MCU2.1, 2.2, 2.3, made from faster, cheaper parts, possibly separate from the MCU3) in the future. They might continue to adjust the price using some kind of cost benefit averaging as the eMMC stock dwindles and the MCU2 stock increases.
Take all that with a grain of salt, of course. It's sheer speculation.
Then their eMMC swap should go a lot faster than this. There are quite a few owners who went for the MCU2 upgrades, leaving their MCU1s for refurbishment and ready for swapouts to those who are sticking with MCU1. Then the process repeats.The eMMC is on the processor daughtercard, and I don't think that the processors are made anymore. (i.e. they can't get new daughtercards to use in the recall.) So they need all of the old ones back so they can be refurbished with a new eMMC chip.
Assuming they make money even on the discounted MCU2 upgrades, it seems like it would make them the most money, and cost them the least in recall losses to slow their roll and encourage as many people to upgrade to MCU2 as possible.Then their eMMC swap should go a lot faster than this. There are quite a few owners who went for the MCU2 upgrades, leaving their MCU1s for refurbishment and ready for swapouts to those who are sticking with MCU1. Then the process repeats.
If Tesla is paying their mechanics $150 an hour I will be applying for a job ASAP. Yes, they may charge that, but you asked what it actually costs Tesla. I'd be surprised if Tesla is paying their techs more than $30 per hour. Of course some locations may be a touch higher due to cost of living. No idea what materials would cost though.Assuming they make money even on the discounted MCU2 upgrades, it seems like it would make them the most money, and cost them the least in recall losses to slow their roll and encourage as many people to upgrade to MCU2 as possible.
In theory even if they keep reducing the MCU2 upgrade cost down to their actual wholesale costs (plus labor), it would save them money considering the economies of scale compared to the complete loss on labor and parts for recall repairs.
Hence it logically follows that the more people that refuse to upgrade and wait for recall repairs, the more likely MCU 2 upgrades will further go down in cost to discourage those recall repairs, at some basement level of upgrade cost..
Can anyone opine on how much it likely actually costs Tesla to install an MCU 2 on a vehicle? I imagine the mechanics make some ~75-150 an hour, maybe less..the internal cost of MCU 2...i have no idea..$200? $600? $1000?. I'm always surprised by actual costs of things. Like how you can make an iPhone 12 for $370 with cutting edge components and assembly is pretty mind boggling imo.
Great outcome. Did they mention if the warranty was 1 yr? I did the same 2 upgrades in June 2020 for our 2017 MX MCU1 but AP2. I was denied the recall as well.I had my 2017 MX MCU1 and AP2.5 upgraded to MCU2/AP3 in Nov. 2020 for $2,500. ... Created appointment with SC but decided to go by to see if they could take a look. Make a long story short, Tesla SC was really helpful and was willing to work with me. After troubleshooting the issue for a few hours they ended keeping my car for 3 days but provided me a loaner (Model S 100D). Per the SC tech, my MCU2 failed and had to be replaced. They did all of the work and replacement under warranty.
In regards to the recall, I submitted the form to be reimbursed about 4-6 months ago and was denied.
Upgraded MCU2 was originally covered by 4 year no mileage limitation warranty but later was reduced to 2 years, IIRCDid they mention if the warranty was 1 yr?