Vendor Floor Mats

[2101Guy]

Got a FedEx shipment email this morning

Have you received your product yet?

 

[AlexHung]

Have you received your product yet?

It’s at Sacramento this morning. Unlikely to be delivered today. We’ll see

 

[TShieldDesigns]

I am so confused. I ordered 7 seater mats and 7 seater frunk/trunk. That should be what I’m getting. I did see the message that the 7 seater frunk is coming later. I’m confused that it looks like we are getting 5 seater frunk/trunk and that they may be offering 7 seater in the future? They offered 7 seater frunk/trunk when I ordered back in May.

Hello, for the sake of minimizing order complexity, we are labeling ALL revised floor mats as the same at this point. I do not believe you should be receiving any trunk or frunk mats. If you are, please send me your order number asap so that I can correct this.

 

[TShieldDesigns]

I’m totally confused. I pre-ordered (order number 1080) in February a set of floor mats for a 2021 5 seater Y and been patient till today.
I don’t want to skip the line and jump ahead of anyone but I see newer order being shipped out and I’m still waiting for a tracking number.
What exactly is going on?

Yours is done. It was loaded on a carrier truck.

 

[TShieldDesigns]

Can I get an escalation on my friend’s and my own order? No movement or updates since last week.

Order #2069
Order #1287

Thnx

#2069

#1287

 

[TShieldDesigns]

can you check order #2163? i got an email saying shipment is expected soon about 3 days ago but haven't gotten a tracking number.

According to my input, tomorrow.

 

[Skarfo]

Hello, can you check the status of mine too? ORDER #1833

 

[TShieldDesigns]

So it sounds like there are no 7 seater mats OR trunks?

They're both future options? Any ETA on either of those items? I have an August pre order for both...

7 seater floor mats are the same as the 5 seater
The only difference is the 3rd row, which has not be produced yet.
The 7 seater trunk/frunk is also not yet in production.

 

[TShieldDesigns]

Hello, can you check the status of mine too? ORDER #1833

Your floor mats should be processed but you have the wave 2 preorder for the trunk/frunk which isn't shipping yet.

 

[2101Guy]

and order #1911 please? Status of that one? Received the automated text last Friday at 4:05pmEST that it was being shipped

 

[mroslyak]

Can you check Order #2129

 

[TShieldDesigns]

and order #1911 please? Status of that one? Received the automated text last Friday at 4:05pmEST that it was being shipped

Shipped!

Can you check Order #2129

The trunk and frunk are not shipping yet but floor mats are shipping tomorrow.

 

[Wabsa]

I manually replaced that this morning. It was assigned the wrong sku and sent to a "backorder" list.
It is shipping tomorrow.
View attachment 688928


This was manually reuploaded by me this morning. It was not correctly matched. It will ship out tomorrow according to the internal system.View attachment 688927


Yours wasn't uploaded at all. Just manually did it and it is showing in the system already. Should ship tomorrow as well.

View attachment 688926

Just checking in again as it's now Thursday and I haven't seen any shipping notification for the order that was promised to ship on Wednesday.
Can you confirm order 2044 (originally 1261) did actually ship and if not provide another random guesstimate as to when it will ship?

 

[strago13]

Target ship date is the 29th.

Thanks got the shipping info this morning.

 

[tshields]

Just checking in again as it's now Thursday and I haven't seen any shipping notification for the order that was promised to ship on Wednesday.
Can you confirm order 2044 (originally 1261) did actually ship and if not provide another random guesstimate as to when it will ship?

Was able to pull up your tracking number! Please see attached.

 

[2101Guy]

Received my fedex tracking info from fedex and via text from TShields. Fedex currently shows delivery for next Wednesday. I look forward to receiving the product and (hopefully) posting a very positive review on the product itself.

 

[tshields]

It

Received my fedex tracking info from fedex and via text from TShields. Fedex currently shows delivery for next Wednesday. I look forward to receiving the product and (hopefully) posting a very positive review on the product itself.

It has been a pleasure working with you. I apologize for the hiccups along the way. But I’m glad we were able to sort it out and put this behind us.

 

[TShieldDesigns]

Just checking in again as it's now Thursday and I haven't seen any shipping notification for the order that was promised to ship on Wednesday.
Can you confirm order 2044 (originally 1261) did actually ship and if not provide another random guesstimate as to when it will ship?

Pm'd tracking.

 

[Wabsa]

Pm'd tracking.

Got it thanks!

 

[AlexHung]

Mine arrived this afternoon. i unpacked and unfolded them. Going to let them rest overnight before putting into the car. Will report back with how well they fit.