Had an appointment to get an oil change this morning at my local bmw dealership. I called yesterday and spoke to a live person, arrived this morning and was greeted by my service advisor. Checked in and waited in the waiting area where coffee, water, coffee cake and scones were offered while I wait. While waiting, checked out the new 7 series, i really want a Model s but the service I received from tesla in the last year and a half was no where near as good as this. I wish Tesla would match this level of customer service, then I wouldn’t hesitate to get a new model s.