They should start reading here.
www.macheforum.com
Yeah, I think by now anyone who's honest would consider CR a total joke. And whether they rated the Model 3 at the top or bottom, we know it's the better EV - by far. In fact, most of the world knows it except the die-hard Ford faithful or the first-time buyers clueless about what they're about to get into.
I could accept the fact that a first-year model is going to have growing pains, but what's happening to the Mach-E is inexcusable. To say it's inferior to the Model 3 / Y is an understatement:
Infotainment: it's not even close. Sync4 is just broken from top to bottom.
Point A to B reliability: Mach-e batteries are failing left and right leaving owners stranded. And Ford has no clue what the problem is. And that's assuming everything else works as it should.
Software design: Again, it's not even close. Their OTAs are practically non-existent (a couple games don't count) and their multi-module design is just a disaster when it comes to overall reliability.
Thermal system: Inadequate. An embarrassing hose-fest of a design that screams parts-bin cheap.
Performance: Disappointing. The car is a total dud above 80 mph because of poor engineering and poorly sourced parts.
Handing: Inconsistent is the word being thrown around now, and that's on the GT.
BlueCruise: a poor attempt at copying Autopilot.
Charging: Slower charging and a poor charging curve - even after the update (at least those that were lucky to get it).
Service quality: Tesla's service locations, even with all their faults, can't hold a candle to Ford's often shady, incompetent dealership network.
Even if I wasn't a Tesla fan, knowing what I know now, the Mach-E wouldn't even make the list of possibilities. It's a work in progress at best.