I will say on the ordering front, we had very similar experience. We purchased the 2005 Ford Escape Hybrid brand new in 2004. We recieved the 2nd one ever delivered to our dealer (they were allocated one a month at the time. We ended up putting 330K miles on it), we replaced that with a 2017 Chrysler Pacifica Hybrid. We were one of the first 3 delivered to CT (all on the same truck). I think we waited about 3 months on the escape and maybe 6 months on the Chrysler. Both had very long wait times, with NO estimates on delivery. No apps, no estimates when ordering. We just got a call from the dealer one day that said it was on a truck on its way. So as much as it sucks to wait... and believe me, I can barely focus on things from excitement. Ordering a car, especially one that the factory isn't even fully switched over yet (assuming with all these delays, they may still be retooling some of the lines) can be a bit of a wait.