Not only did they not call me, they yanked the VIN in the app and literally ghosted me for a day and a half. They were very responsive via text until this happened, then suddenly I got no response for a day and a half and then my first call to them was hung up after waiting for 30 minutes on hold. Once I finally got in touch with them they said their text system was down and apologized, then explained that because of end of quarter they couldn’t get my car here in time and had to sell it to someone closer to the factory.
You are correct that I made life changes in preparation for the vehicle delivery and now I’m stuck trying to figure out my situation with no estimate of how long I might be waiting. I really want this car but I’m super disappointed in how this was handled.
I did get a call from the local showroom that was helping me after I complained quite a bit to Tesla corporate on the phone, and they told me they’d be on the lookout and had two MYP that might get unmatched today. When I called they said both owners decided to accept delivery and I am out of luck.
Also I forgot to include my order info… white with black interior, no FSD, OD 5/27. Original EDD 7/25-8/29, 2nd EDD 6/23-7/7, 3rd EDD 6/24-7/7, delivery appointment 6/27 5pm.