stenkb
Roadster 938 Model S 5957 Model X ?
Hi Kaivball,
I have ordered cars before, including my 2010 Roadster......I don't have issues with waiting for a car to be made - that is normal.
My issues are with calls not returned, emails not returned, incorrect information given out (such as not being allowed to trade in my Roadster), lack of communication, and basic pre-sale service. My car is supposed to be arriving as soon as 3 days from now but to date I have had zero Tesla initiated communication. My Roadster needs to be transported 1200km to a service center for inspection which is fine, but I find this out days before my Model S is arriving I still can't get information on when it will be picked up - dates promised have come and gone twice. I can't proceed with the Model S until my Roadster is inspected, and I am still left in the dark on everything - even after specifically asking.
Believe me I love Tesla, bought a Roadster and shares of TSLA to help support Tesla, bought a Model S to continue to do so and I LOVE the cars! But for me everything else at Tesla is lacking badly. I hope they get their **** together for future customers, because once the early adopters have their cars, the general public I fear won't deal with these problems very well.
I have ordered cars before, including my 2010 Roadster......I don't have issues with waiting for a car to be made - that is normal.
My issues are with calls not returned, emails not returned, incorrect information given out (such as not being allowed to trade in my Roadster), lack of communication, and basic pre-sale service. My car is supposed to be arriving as soon as 3 days from now but to date I have had zero Tesla initiated communication. My Roadster needs to be transported 1200km to a service center for inspection which is fine, but I find this out days before my Model S is arriving I still can't get information on when it will be picked up - dates promised have come and gone twice. I can't proceed with the Model S until my Roadster is inspected, and I am still left in the dark on everything - even after specifically asking.
Believe me I love Tesla, bought a Roadster and shares of TSLA to help support Tesla, bought a Model S to continue to do so and I LOVE the cars! But for me everything else at Tesla is lacking badly. I hope they get their **** together for future customers, because once the early adopters have their cars, the general public I fear won't deal with these problems very well.