These differences were indeed accurate back in October 2011. Those numbers have been etched in my brain since then.
Unless something has changed, they should still be accurate.
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Model S Delivery Issues and Communication Concerns
- Thread starter brianman
- Start date
Unless something has changed, they should still be accurate.
strider
Active Member
True but like aviators99 said, he didn't want all the options so the difference between sig and GP FOR HIM is wider. My wife and I went through the same thing. We went from R199 to SS189 and now R456 after pricing came out. We don't need dual chargers, like the grey paint more than the Sig colors, etc so the difference for us was about $8k. And with a delivery difference of 2 months couldn't justify the cost but that's an individual decision.
I posted this earlier but if I were Tesla I'd offer free service to any Sigs that get delivered after R's. It wouldn't cost Tesla very much as it would be spread over 4 years I think that would go a long way to soothing ruffled feathers and allow them to get R's out immediately in order to book all that revenue.
Norbert
TSLA will win
I don't know about giving the last few people to come off the wait list on the Sig who might have jumped up a few hundred to even 10,000 spots free service for a R getting their car a day or two before them but not the early Signature customers that had been waiting over 3 years. I would think you have to treat all Signature customers the same.
NigelM
Recovering Member
^^^ +1.
Also it would be impossible to fairly account for east coast Sig buyers (think transport time) who get their cars after California based RFF buyers. And what about Canadian Sigs....
Also it would be impossible to fairly account for east coast Sig buyers (think transport time) who get their cars after California based RFF buyers. And what about Canadian Sigs....
Jaff
Active Member
I've never given much weight to this being the manufacturer's problem. Yes, it's part of a customer's evaluation of value and thus factors into which configuration they choose to purchase.
Take that approach to its logical extreme "wow, the Sig tax is like $50k (or whatever) because I'm comparing with the bare 40 kWh." Clearly that's an absurd statement. When evaluating a 'Sig tax', you need to evaluate it against equivalently configured non-Sig not some hypothetical Sig with stuff removed.
strider
Active Member
I upgraded to Sig and then back to R long ago so Tesla has been holding onto my $40k and I'm not even getting a Sig. Should I get something for free too? My point was that in theory Tesla would be breaking their promise of a Sig getting one of the first cars and could offer compensation for that. For you and other Sigs you got what Tesla told you you were getting and if you didn't like it you could have downgraded or asked for a refund. You in particular would have only lost a few weeks since you're a Roadster owner.
I'm just trying to come up with a way for Tesla to maximize the number of cars they can deliver this quarter and so be able to pay back their DOE loan and show the rest of the world that they are viable. I have no idea how many Sigs are "out of line" waiting on various things and if we're talking days or weeks here.
That was exactly my point. It's an individual calculation.
The discussion regarding Tesla's financial situation in 2011 and 2012 and the DOE loan moved here
Tesla financial situation with DOE loan
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Why didn't Tesla give you the $35,000 back? They should have since you went back to an R reservation. I was just making the point that giving someone $1,900 in free service for having a production car delivered maybe a week before their get their car while not rewarding other Sig customers might upset a number of people. They should either give all Sig customers free service or whatever benefit they deem necessary or not give it to anyone.
Tesla financial situation with DOE loan
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Why didn't Tesla give you the $35,000 back? They should have since you went back to an R reservation. I was just making the point that giving someone $1,900 in free service for having a production car delivered maybe a week before their get their car while not rewarding other Sig customers might upset a number of people. They should either give all Sig customers free service or whatever benefit they deem necessary or not give it to anyone.
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When I backed out of the Sig to the P, Tesla asked if I wanted to leave the 40k with them or drop back to 5k. I dropped back to 5k. I'm guessing he chose to leave it with Tesla.
strider
Active Member
Well, what I was getting at but wasn't clear in my post is that it should depend on how delayed some Sigs are. If it's a few days or a week then I agree with you. But if it's going to be a few weeks such that there are 600+ GP cars on the road before a Sig gets their car then Tesla should do something for those folks who are getting their cars significantly (whatever that means) after GP's are delivered.
NigelM
Recovering Member
^ Define "significantly". What about people who ended up weeks out sequence? Is transport time included?
#canofworms
#canofworms
One problem is that "delayed" isn't really defined, because there's never really a date certain. Also (imo) it shouldn't be based on how many GPs are delivered. You don't really pay the premium to keep other cars from being delivered, you pay it to get your car sooner. The "if I can't have it nobody can" mentality isn't really the best. Concessions should be based on how much time you didn't save. If you are reservation S13xx and you got your car after a bunch of GPs, you still saved several months by paying for a Sig. If you are reservation S60 and got you got your car after a bunch of GPs, you might as well have gotten a GP, and should be compensated.
I agree. There just is no way to create a cutoff without making someone else really angry.
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I understand what you are saying and it would be nice to do something for the Sigs. They still are getting a Sig Model and likely moved up a minimum of a few months if they are at the end of the Sig list. It sounds like Tesla is trying not to deliver any production cars before the Sigs but are saying there might be some overlap due to transport times and other factors. For example, if they gave someone their 30 day notice and they said 'I'm on vacation for the next 3 weeks, can you deliver at the end of December?' should Tesla hold back all Production deliveries in order to not make that person mad? They already have too many moving parts and are delays as it is, better to just get the cars out and get people driving. If people feel compensation is needed for Sig owners, it should be given to all Sig owners wether they were on the list half a year or three and a half years.
I agree with you though if there is one or two Sig cars that for whatever reason end up delayed until January when they've delivered over 1,000 production cars then that is a different circumstance but doing something for them and not everyone else would likely create problems. I don't think there will be any deliveries that delayed though hopefully.
Beavis
Model S Signature 991
Since I started this latest back and forth with a very public rant about Telsa's communication with respect to my car, I think it would be of interest to some if I provided an update. My DS forwarded my email to his 2 immediate supervisors. That email enumerated various concerns I had with the communication process regarding my car's production. Both supervisors have since responded and the picture has become much clearer. First, I was one of the dreaded 28 referred to in GB's email on October 17th, although I didn't know that until today. Sadly, VIN 991 is no longer. It has been scrapped. RIP 991. I didn't know that until today either. They have started over and I now have another body that is just out of the paint shop. If all goes well, it will be finished next week, most likely the last US Sig.
The question I have is whether or not Tesla should make some goodwill gesture for putting me to the back of the Signature line eventhough I was sequence number 513. I thought I was paying for the paint color and the privilege of being one of the first 1,000 US cars on the road. I was passed over through no fault of mine. If this happened in a restaurant, I would expect to receive a freebie without even asking. Feel free to opine and debate. All opinions are welcome.
The question I have is whether or not Tesla should make some goodwill gesture for putting me to the back of the Signature line eventhough I was sequence number 513. I thought I was paying for the paint color and the privilege of being one of the first 1,000 US cars on the road. I was passed over through no fault of mine. If this happened in a restaurant, I would expect to receive a freebie without even asking. Feel free to opine and debate. All opinions are welcome.
Hey kroneal, sorry to hear that.
So your VIN was started, ran into issues they tried to fix, and just recently they axed it? I ask. Because I thought the dreaded 28 were earlier cars (earlier than the 500s anyway).
My car was painted last week as well, so us end cap sigs can take the walk together
bonnie
I play a nice person on twitter.
Yes. I think you (and others in the 'dreaded 28') should receive some goodwill gesture, something large enough to make you feel 'whole' -- and I don't think that should be shared on the forum, maybe only to the extent of 'Tesla made it right'. Otherwise they will be inundated with other requests. And I don't think that's right, either. It's not our business, but should be between you and Tesla. (And based on other posts you've made in the past, I suspect you agree with that.)
Beavis
Model S Signature 991
I do agree with that and I am looking for suggestions as to what would be appropriate in the opinions of others.
JRP3
Hyperactive Member
Since you only got part of what you were paying for, a partial refund of the Sig premium seems reasonable, or free maintenance as has been suggested previously.
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