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SoCalMike
Member
I ordered 11/10 and just got a VIN in source tonight. Costa Mesa, CA delivery center. MS Performance, pearl white, carbon decor, black interior. No estimated delivery date, text, call or email yet. Hopefully delivery is this week! My guess is it’s time for So Cal orders to get cranked out.
SoCalMike
Member
12:15am I got the email about selecting which dates I am NOT available. Earliest date on that calendar is 12/22. (the date I said I needed it by). Guess I'm going to have to drive back 300 miles from our trip to pick-up my car. I'm going to try to speak to SA before selecting dates.
Website now also asks for final payment. I just paid the balance.
neil_ca
Member
And to follow-up on my own post...
I just got the email requesting my unavailability between 12/22 and 12/31. My family will be in town, but I'm sure they'll be fine with me ditching them for a couple of hours.
No loaner. The issue happened late Friday and they took it to the Spokane Service Center. The timing was likely awkward considering it was the end of the week. They gave me a call yesterday (Monday) and got the entire rundown from me, including error messages and what I'd been doing with the car. It was a very nice, patient call. I appreciated that. They texted me today and told me there was "an internal wiring issue with the A/C compressor that is disrupting the network and causing the alerts..."
They have the parts and they're expecting to get the car back to me today or early tomorrow...thankfully right before the big snowstorm we're expected to have. Seems like I've had an atypical, good resolution to my problem. I'll report back here if I don't.
SoCalMike
Member
Unfortunate situation but I would say they are trying hard to turn it around back to you ASAP. That’s great to hear.
...and I now have a loaner. The problem wasn't isolated to the A/C compressor and they'll need to diagnose further.
SoCalMike
Member
Ordered November 5th. VIN number showed up Monday and I got the email today asking which days I would NOT be available to pick up between December 22 and December 31. I should have put that I am not available EXCEPT for Dec 22 so I could get my LR Model S earlier! ...but I didn't think of it until I already responded.
...but I didn't think of it until I already responded.Note: You can look for your VIN number on your account page. It shows up in the source code when your car is getting close (I guess).
Here's instructions posted earlier by mrjingles:
Search for "5YJ" in the Manage section of the car you ordered.
1) Go to Tesla.com
2) Click "Tesla Account" (upper right)
3) Click "Manage" for the Reservation you are looking at
4) Right-Click anywhere on the page and "View page source" from the menu
5) Control-F to bring up search and type "5YJ"
This works with Chrome and I assume Firefox as well. Not sure about other browsers.
Here's instructions posted earlier by mrjingles:
Search for "5YJ" in the Manage section of the car you ordered.
1) Go to Tesla.com
2) Click "Tesla Account" (upper right)
3) Click "Manage" for the Reservation you are looking at
4) Right-Click anywhere on the page and "View page source" from the menu
5) Control-F to bring up search and type "5YJ"
This works with Chrome and I assume Firefox as well. Not sure about other browsers.
SoCalMike
Member
Update: Received the following text just now but still no VIN or MVPA showing on my account:Received this email shortly after VIN appeared in source. When I clicked on it it asked me what dates I’m UNAVAILABLE to pickup the car between 12/22 and 12/31. I hit the button that said “I’m available any day”. Hopefully its not 12/25 or 12/31
Thank you for letting us know your availability. In the next several days, we will send another text message to update you on your delivery timing. To learn how to prepare for delivery day, please visit tesla.com/support/tesla-delivery-day
I got that tonight and 30 minutes later got a call to schedule delivery for my X.
SoCalMike
Member
Awesome, did you get to choose a date? Hopefully I get a call tomorrow. Planning travel this month is tough. Tesla has the visibility so they should be able to give better timelines and delivery dates with ample notice. Hopefully that improves next year.
Yep. I picked this Friday at 5:00. They had quite a few openings available.Awesome, did you get to choose a date? Hopefully I get a call tomorrow. Planning travel this month is tough. Tesla has the visibility so they should be able to give better timelines and delivery dates with ample notice. Hopefully that improves next year.
SoCalMike
Member
I read in some other forums that people had luck inquiring on their car’s status via live chat on Tesla’s website. I provided my RN # and someone called me back within 5 minutes (Tesla Las Vegas #). My car has left the factory and waiting for trucking. Should arrive to Costa Mesa sometime tomorrow. We set earliest tentative pickup for Monday but he stated they will call me once they receive, test and wash the car to pickup. VIN suddenly appeared on my account page as well right after the call. Almost there!
You are the MAN! I contact Tesla on the Chat Line and it turns out I do have a VIN assignment and they will call or email with specifics.
It gets even better. I just got a call from Tesla to tell me my car is at the delivery center and I’m picking it up tomorrow. Still no VIN showing on my Owners Page.
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