So for my morning muse - I seem to be noticing some "activity" on the other S delivery threads. I don't really check the others much, but I imagine Y has to be seeing a flurry of activity.
It seems to me Fremont has increased production. And then we have Texas coming online seemingly "imminently" - like 10 days from now from one report.
I also saw folks mentioning texts for trade ins, etc.
We know (or I at least believe) they changed a few months ago, from your assigned SA to the SA of the hour.
I think that's smart.
I think also there are a LOT of workers (SAs) working out of their homes.
It makes sense to me that Tesla would need to staff up big time, and let's maybe redfine what an SA is - I thought it was a Tesla salesman and point of contact.
I think the new SA definition is more like someone who answers the calls, and also initiates or completes the process of the purchase.
For example, I have been texted from the shared tesla number about my trade in, insurance, and I think financing, in addition to setting my appointment date.
that could have been done by automation (in fact, I think it would need to be for large scales) but for now, once you've placed the order, they just need folks to answer some questions and finish the process.
and if they scale up production more, they'll need to streamline more, and i guess hire more folks to make this happen.
that means more techs at the SC to finalize the car.
MAYBE some more sales folks, for newbies who want to test drive.
and then that's it - no more forward facing - instead all computers and telephones.
even delivery is i think contactless, other than perhaps getting the final payments done.
so, TLDR; more automation to complete the sales process, maybe some more folks to answer the delivery questions, and maybe more techs at the service centers to ready the cars for delivery.