Hello, I also posted on Tesla Form, however between their form and TMC I have been able to obtain so much information by reading the posts. I figured it wouldn't hurt to reach out on here as well.
What brings me here today is a fairly unusual even that happened to me today with my Model S. After running errands today I returned home, parked my car and plugged it in. It was snowing today but living in New England, I did not think much about it.
So I go into my home and am inside in my kitchen and I hear the alarm on my car and then get an alert that "Sentry mode has triggered the alarm state". Since I didn't hear the driveway alarm and was home alone I found this odd. Well... I go outside to find my car in the middle "island" of my driveway. Thankfully sentry mode recorded most of the event, however there is a second or two lapse between clips. Posted link to the video below.
So here's my main question for today. From my understanding every time we put any Tesla in "Park" the emergency brake is auto applied... is this correct? My insurance company is trying to blame this on that or that there was a defect on my car, but there has never been an issue with it nor have I had ANY complaints at all during my Tesla ownership. Even the service center experience (Warwick, RI) has been very pleasant, which I know isn't always the case for everyone on here.
There is quite a bit of damage caused by this event. The Tesla Wall Charger plug prongs are ripped out (but the charger base is still attached to my house), the front of my cars over bumper is cracked, the charge port is shattered and the charge port door went flying, and the entire driver rear side rear is dented in multiple spots and where it is not dented it is very deeply scratched, and the left taillight is ruined and ready to fall out.
Thank you for any input!