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New Grey for Model S

markb1

Active Member
Feb 17, 2012
3,034
640
San Diego, CA
Tesla rep explained to me that she will speak to her superior and see if they can get me the original color I chose.....or they are also looking at current inventory to see if they have one....its paint,don't see any reason y they can't get it anymore.....they must've gotten a great deal on the new steel grey paint

It kind of sucks for them to discontinue it on you, after you placed your order, for sure. But, once they've switched the paint on the production line, I don't think they will switch back for handful of cars. Hope they can find an inventory car for you.
 

DrDave

Member
Jan 22, 2012
241
0
Tesla rep explained to me that she will speak to her superior and see if they can get me the original color I chose.....or they are also looking at current inventory to see if they have one....its paint,don't see any reason y they can't get it anymore.....they must've gotten a great deal on the new steel grey paint

If it's the color you want, I would insist on getting it. Tesla knew they were getting rid of the Tiburon Gray and switching to Steel Gray - they should have pulled it off the website much earlier and not allowed it to be an option to pick when ordering. You are the customer, don't compromise because they didn't communicate properly.
 
Jun 15, 2014
768
35
NYC, United States
If it's the color you want, I would insist on getting it. Tesla knew they were getting rid of the Tiburon Gray and switching to Steel Gray - they should have pulled it off the website much earlier and not allowed it to be an option to pick when ordering. You are the customer, don't compromise because they didn't communicate properly.

Thanks...must've posted same time
 

ltreasure

Member
Apr 1, 2014
67
0
Oic...but u got confirmation that u will receive the old Tiburon Grey color?

Yes, my DS confirmed via Email that I will receive the old Grey, which I had ordered initially.
They gave me the option to Switch (within a few days), but as they were not able to show me a car with the new grey I remained with the old one.

Will see, which grey it will be, when picking up, will not be too surprised if it would be the new one instead...

By the way, what happens in case of an accident, when new parts are needed? Are they able to paint those still with the old Color? So they should still be able to order it from their supplier?
 

ltreasure

Member
Apr 1, 2014
67
0
Forget my last note ^^
Just had a message on my voice mail that my car will have the new grey as well. Not yet returned the message as I am in a conf call. Just to let you know, things are not sorted...

Edit: It is now reconfirmed by my DS, that the old Grey stays for my order. Seems to be a communication gap between different Teams which caused the confusion.
 
Last edited:
Jun 15, 2014
768
35
NYC, United States
Yes, my DS confirmed via Email that I will receive the old Grey, which I had ordered initially.
They gave me the option to Switch (within a few days), but as they were not able to show me a car with the new grey I remained with the old one.

Will see, which grey it will be, when picking up, will not be too surprised if it would be the new one instead...

By the way, what happens in case of an accident, when new parts are needed? Are they able to paint those still with the old Color? So they should still be able to order it from their supplier?

From my DS....
The Grey that you have will be available in touch up paint (just like the rest of our colors) for the foreseeable future. *In my experience, body panels are shipped unpainted so they can be color matched to your specific vehicle. *Every car has a slightly different color pattern, even if they come from the same manufacturer.

My DS confirmed with me twice that I will receive my original color,but like you said it seems as if there is confusion all around
 

gnychis

Member
Nov 3, 2013
303
0
Boston, MA
I went white because I felt the old grey was way too light. This grey looks a lot better from pictures I've seen so far. Was never a fan of the dolphin grey.
 
Jun 15, 2014
768
35
NYC, United States
Update....spoke to my advisor today and was told I will not be receiving the original grey I ordered. They gave me an option of an inventory piece but it was much more than what I want to spend....15k more.....now im not sure what to do. Might have to just cancel my reservation which I don't want to do.
 

Owner

Active Member
Dec 20, 2012
1,532
322
San Francisco Bay Area
I think you have your Spanish a bit confused.

Tiburon - shark
Délfin - dolphin

Oic...but u got confirmation that u will receive the old Tiburon Grey color?

- - - Updated - - -

That's a drag. I am color obsessed myself and can relate to your frustration.

Update....spoke to my advisor today and was told I will not be receiving the original grey I ordered. They gave me an option of an inventory piece but it was much more than what I want to spend....15k more.....now im not sure what to do. Might have to just cancel my reservation which I don't want to do.
 

EXTURBO

Member
Aug 15, 2014
22
0
Silicon Valley, CA
Are any of the cars with the new steel grey color out of production and on the road?

I ordered a steel grey P85+ on Aug 2nd and am anxious to see photographs of the car in this new color.
 

3mp_kwh

Active Member
Feb 13, 2013
1,115
263
Boston
Yes #138 sharp car. I agree, having parked next to a blue MS all winter, this is another that will look dirty quick (northeast). I should talk, having had two jet black cars.

Now all we need are some more color options with the interior!

Ditto. Just as dark colors need more care on the outside, light colors need more care on the inside. Tesla's interior gray and tan are light, and I don't think that is a subjective statement.

A DS I'm working with said the website build backlog was out to December, for a time. I, too, am beginning to wonder if waiting for Q1 '15 delivery could mean more than a couple of improvements.
 

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