That's probably sufficient if you've recently received the HPWC box. However, if you don't have the box, I don't believe there is any way from the outside to tell if it has the larger fuses in it - the part number of the unit wasn't changed. You'd need to open it up.
I'm confused by this assertion.That's probably sufficient if you've recently received the HPWC box. However, if you don't have the box, I don't believe there is any way from the outside to tell if it has the larger fuses in it - the part number of the unit wasn't changed. You'd need to open it up.
I'm confused by this assertion.
My impression from the data so far is that "-C" is present on both the packaging and on the label on the right side of the HPWC itself for the new device (with fuse assembly), while the older has "-B". It sounds like you have evidence to the contrary. Please elaborate.
Sorry, I mis/over-stated.
I’ve sent a request to service regarding your HPWC fix. Service will be coordinating the fix for you. Dependant on their inventory they will either be coming out to you to repair the fuses, or sending you a new unit with the upgraded fuses. If any installation costs are required, we will of course cover all expenses associated with this. Expect them to reach out soon.
Some know more than others. I'll say more once I get confirmation vs. rumor.I spoke to Nathan @ Rockville SC today. He didn't know anything about an HPWC swap or new fuses. He said he would look into it and get back to me.
It appears Tesla is still doing a very poor job keeping their service centers informed.
The issue is packaging (AKA shipping box) vs actual part. The package has -C and -B suffixes. Both the old and new HPWC part have only a -B suffix. This is why I was complaining - until we know the lowest serial number for the new units, there's no way to tell short of opening it up. And, I suspect that they had lots of cases on hand with the part and serial numbers already printed (or didn't want to pay the price of retooling) so they just "slipstreamed" the change in. This is bad for a number of reasons - like their subcontractor finds a missing palette of cases with old SNO's or "new old" assembled inventory. They could at least have slapped a sticker on the back.
I think it is probably safe to assume thatthe -C box has the new HPWC but it would be good to actually hear that from TMC.