Someone up thread wasn't told to get lost. They were told they would need to test their own car for service to look at it. They wouldn't consider numbers that had been posted on the internet.
Actually they were, but you didn't see it.
Telling the guy to "try" and keep trying is effectively the same as telling him to "go away".
If his car is just like the others that he was pointing to, well then why would he need to try?
They were stalling. He recognized it right off the bat. It's curious that you don't.
Why would they stall unless they had something to hide? (I know that's your next move, so don't bother)
They stalled because they know full well that it is pointless to get into it with a customer who does not run a spec. Too many variables involved.
Did they actually take any action to address his concern?
He's waited this long and he can wait the rest of his life.
.....
When I asked Tesla service to explain why my car is not getting 10.9... they asked if I tested it. I tried telling them that a lot of people have, to no avail. They would not consider that information. The service person said I needed to test my car, then let them know. He also added that the conditions need to be correct. But would not tell me ahead of time what the conditions needed to be, stating that Tesla does not support any racing. So I bailed. I could just see going to the track, getting 11.2, then reporting it. Then have them ask "did you lower the tire pressure" ? For example - and I would say no. And we would do this dance for a few hundred rounds.
"And so I bailed".
His part in italics is exactly where this was headed, and he knew it.
That is exactly what they were hoping that he would do. Told him that he would need to test his own car........and then reminded him, oh, and BTW, "Tesla doesn't support any racing". In other words, bust something during your testing, and you're on your own.
Go away.
Does this make them "bastards"?
No. It's business.
They are not going to be on the hook for some guy who is not able to run an advertised quarter mile spec, any more than any other manufacturer would be on the hook because some guy can't run the Ring in the time advertised for one of their vehicles.
They aren't going to get into that, and I don't blame them.
The next guy will be marching in saying that he can't get the same lateral G numbers.
BTW, your turn...........