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Tire insurance: Gone
Roadside assistance and software updates part of warranty, I believe
Valet service equals 'ranger service', I believe.... If you do not sign for ranger service then no valet service
These things have been the subject of great debate. You should confirm with you DS. But that is what I have been told.
All true, except for valet service. Based on my experience, if you live within a reasonable distance from a service center (30-50 miles?), service will pickup your car and deliver a loaner even if you did not order ranger service. Otherwise, ranger service would be required.
So I bought the extended warranty when it was offered for $2500. (Not to be confused with the "4-year anywhere plan plus extension", which I also bought for $4800, mostly to guarantee ranger service forever, which makes sense since I've already called them in twice in 5 months.)
I notice that the so-called "extended service agreement" (i.e. extended warranty) is now listed on Tesla's website as costing $4000.
Tesla Service | Tesla Motors
Did the price of the extended warranty actually go up from $2500 to $4000 -- did I get a bargain by buying it early? Or is this just a misprint? Or are they selling a different extended warranty? Nobody else seems to have commented on this...
I notice that the so-called "extended service agreement" (i.e. extended warranty) is now listed on Tesla's website as costing $4000.
Tesla Service | Tesla Motors
Did the price of the extended warranty actually go up from $2500 to $4000 -- did I get a bargain by buying it early? Or is this just a misprint? Or are they selling a different extended warranty? Nobody else seems to have commented on this...
NigelM
Recovering Member
mnx
2018 M3P
I never read the ordering/production/delivery subforum... I really should have snapped that up @ 2500$, it seems waiting was a bad idea.
The website seems to indicate otherwise. See below about service plans:
Tesla Service includes
Annual inspection (or every 12,500 miles)
Replacement parts like brake pads and windshield wipers (excluding tires)
24 hour roadside assistance
System monitoring
Remote diagnostics
Hardware upgrades
Do we have any idea of what hardware upgrades will be provided to service plan patrons? My car has been in for service twice and all the hardware changes that have taken place are listed under warranty. Now I'm beginning to think that I'm paying $475 per year just to have my tires rotated and my windshield wipers replaced.
Ditto, I, that is what I was told by my DS. He was nice enough to recommend against opting for Ranger Service.
Roadside assistance is included for the duration of the 4 year warranty. So if you get the 4 year Service Plan it does not add any additional roadside assistance.
However, if you get the 4+Extension Service Plan, the roadside assistance is for the full 8 years.
mknox
Well-Known Member
Well, not in my case. I drive around 25,000 miles annually. I got the 4+4 Plan just to get 4 years out of it (when I thought the inspections were compulsory).
Argelius
Member
Prepaid 4-year service plan
I know this has been covered ad naseum here, but just need a quick confirmation.
The only difference between the "4-year service plan” and the "regular warranty + 4 annual services” is the $500 you save by pre-paying for the [FONT=Helvetica, Arial]service?
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I know this has been covered ad naseum here, but just need a quick confirmation.
The only difference between the "4-year service plan” and the "regular warranty + 4 annual services” is the $500 you save by pre-paying for the [FONT=Helvetica, Arial]service?
[/FONT]
Argelius
Member
Thanks. While given how much I'm loving the Tesla might change this, I've never kept a car longer than 4 years, so don't think that would be useful for me...
hughconn
Member
I got the residual guarantee and in reading the doc carefully it says you must have the Tesla service plan and have the car inspected every 12,500 miles or you void the guarantee. Anyone else hear this? It's a little opaque in the agreement which is why I inquired and was told that you must have the inspections by Tesla to get the benefit. Anyone else out there wanting to rely on the resid gty better have the inspections done. This is not related to warranty, only residual gty.
The mileage requirement has been done away with, even though it's still in the doc. I had absolutely no problem getting the annual service done even though I had a lot more than 12,500 miles. You do have to do it before the year ends (e.g. the anniversary of your delivery date).
Only Tesla has the service manuals to perform the inspections, so only Tesla can do it properly. And since you paid for Tesla to do it, why not use them?
Getting TM corporate to say something and then getting your local service center to say the same thing is not trivial. Lots of folks have been having trouble getting a straight answer on this from their service advisors.
What happened to Elon's statement that they would be doing something with Tesla Service? IIRC, he himself admitted that $600 for no service is pretty expensive. I think we all expected him to do something about it.
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