Ordered CPO 2015 Model S 90D

[riskdirector]

Last week I placed the order for used Tesla 2015 Model S 90D for $51,000 with 45000 miles.

The order was placed by calling the sales agent who I am working with. $2500 deposit was charged right away to my card.

So far I got

1. Car Fax report
2. Website description page of the car
3. Dropbox photos of the car.

What I could not get.

1. Vehicle service record over the 45000 miles ( apparently Tesla can't share due to privacy which is total bs no laws today require this)
2. Inspection report as to which 70 points were inspected and what was the wheel and brakes readings.

3. no target delivery date

4. no sale agreement so can secure. a loan.

5. clarity around warranty for my car it's supposed to be 4 years or 50,000. is 50,000 miles in addition to the 45000 miles that are already on it? for instance, does it expire at $94,000?


I am bit nervous so far because

1. total lack of information about the vehicle after ordering the car. really flying blind and taking a leap of faith here.
2. so far people I have interacted with seem to be inexperienced

I am waiting on the delivery team to tell me a date. I will keep posting updates to my CPO experience. feel free to share your tips or suggestions for things to look out for.

 

[Tam]

...Tesla can't share due to privacy...

I too, I think it's Tesla's policy and not because of any law.

...Report as to which 70 points...

I too would want to know if it was done with results and who did it. There needs to be accountability and documentation.

...5. clarity around warranty for my car it's supposed to be 4 years or 50,000. is 50,000 miles in addition to the 45000 miles that are already on it? for instance, does it expire at $94,000?...

Tesla has 2 kinds of CPO/used Warranty depending on how much the car was used:

1) 4 years or 50,000 miles whichever first in addition to the current mileage.

or

2) 2 years or 100,000 odometer miles whichever first--it's what you can read from the odometer and NOT IN ADDITION TO current mileage.


What does it say on your website?

If you click on "Quick View" then "View More Details", yours should say:

"This Model S receives a full inspection, remaining battery and drive warranty and a four year, 50,000 miles pre-owned limited warranty with 24 hour roadside assistance."

If you click on the link, it should say:

"...for an incremental period of 4 years or 50,000 miles (80,000 km) from the first day and at the mileage a used vehicle is delivered to the first used vehicle purchaser, whichever comes first, irrespective of the expiration date or mileage of the Basic Vehicle Limited Warranty specified in the original New Vehicle Limited Warranty for the used vehicle."

That's the language for #1) above.

...flying blind...

Sorry but if you really want a used car from Tesla, that's what you have to deal with.

 

[BrianS85]

I honestly wouldn't worry about the inspection and service records. The car is still relatively new and you have a 4 year/50,000 mile warranty that starts the day you get the car. If there are any issues, just bring it in for service. This was an $80k car and generally people who buy cars that expensive don't tear them up. It likely drove to an office and drove home every day.

The whole process for me was like 12 days and that was over the Thanksgiving holiday. When the delivery specialist emails you, just tell them what you need to secure your loan. And yes, you are taking a bit of a leap of faith when buying a used car from Tesla because you can't see it or drive it. But the only thing Tesla won't fix under warranty is cosmetic damage, most of which is usually visible in the images. It's a used car so it will probably have a few blemishes and it will likely acquire more as you drive it.

 

[gaswalla]

I would recommend this car from Tesla instead
85 kWh Performance Model S 5YJSA1H22EFP65656 | Tesla

 

[PhilDavid]

I would recommend this car from Tesla instead
85 kWh Performance Model S 5YJSA1H22EFP65656 | Tesla

Absolutely! Much better value, especially if you don't know which version 90 battery you are getting.

I realize they don;t give you their inspection report but you know what? Do your own inspection when they present the car to you and make sure they are not trying to sell you a banged up car with damage and be ready to reject delivery if they present to you a damaged car.

Most important thing is don't pay and don't sign ANYTHING until you are satisfied with the condition of the car.

 

[armanslr]

Absolutely! Much better value, especially if you don't know which version 90 battery you are getting.

I realize they don;t give you their inspection report but you know what? Do your own inspection when they present the car to you and make sure they are not trying to sell you a banged up car with damage and be ready to reject delivery if they present to you a damaged car.

Most important thing is don't pay and don't sign ANYTHING until you are satisfied with the condition of the car.

This one is nice!

For 50K, you can get a really nice P85D. I would go with the next gen seats though, and that one does not have them.

 

[riskdirector]

Absolutely! Much better value, especially if you don't know which version 90 battery you are getting.

I realize they don;t give you their inspection report but you know what? Do your own inspection when they present the car to you and make sure they are not trying to sell you a banged up car with damage and be ready to reject delivery if they present to you a damaged car.

Most important thing is don't pay and don't sign ANYTHING until you are satisfied with the condition of the car.

==================================

Thanks for sharing the 2014 model link. I have 2015 90D with all the options for $50k under 46,000 miles. Besides after Reading consumer reports 2014 model reliability was terrible. 2015 has much better reliability and less issues comparatively. 2016 after the refresh had reliability. Apparently the year you buy can significantly reduce trips to the dealership. I understand Tesla fixes all issues under the warranty but the associated cost is also your time. You rather enjoy the car then take it to the dealership all the time.

I have a made a list of things that I liked inspected upon delivery based on my Common issues I’ve heard like go doorhandles leaks in the roof. For instance I plan on taking it to the car wash right after the delivery to make sure the car roof doesn’t leak.I plan on keeping this car for a very long time and taking good care of it.

 

[riskdirector]

I too, I think it's Tesla's policy and not because of any law.



I too would want to know if it was done with results and who did it. There needs to be accountability and documentation.



Tesla has 2 kinds of CPO/used Warranty depending on how much the car was used:

1) 4 years or 50,000 miles whichever first in addition to the current mileage.

or

2) 2 years or 100,000 odometer miles whichever first--it's what you can read from the odometer and NOT IN ADDITION TO current mileage.


What does it say on your website?

If you click on "Quick View" then "View More Details", yours should say:

"This Model S receives a full inspection, remaining battery and drive warranty and a four year, 50,000 miles pre-owned limited warranty with 24 hour roadside assistance."

If you click on the link, it should say:

"...for an incremental period of 4 years or 50,000 miles (80,000 km) from the first day and at the mileage a used vehicle is delivered to the first used vehicle purchaser, whichever comes first, irrespective of the expiration date or mileage of the Basic Vehicle Limited Warranty specified in the original New Vehicle Limited Warranty for the used vehicle."

That's the language for #1) above.



Sorry but if you really want a used car from Tesla, that's what you have to deal with.

=================================

Thanks for the response, my car says 50,000 miles warranty or 4 years whichever occurs first.

Warranty language is somewhat vauge and confusing because I have heard both ways it can be 50,000 miles from the day you take ownership or it can also be 50,000 miles total. For instance a 46,000 miles warranty will last 4000 miles more. Instead of 96000 miles.

 

[riskdirector]

I too, I think it's Tesla's policy and not because of any law.



I too would want to know if it was done with results and who did it. There needs to be accountability and documentation.



Tesla has 2 kinds of CPO/used Warranty depending on how much the car was used:

1) 4 years or 50,000 miles whichever first in addition to the current mileage.

or

2) 2 years or 100,000 odometer miles whichever first--it's what you can read from the odometer and NOT IN ADDITION TO current mileage.


What does it say on your website?

If you click on "Quick View" then "View More Details", yours should say:

"This Model S receives a full inspection, remaining battery and drive warranty and a four year, 50,000 miles pre-owned limited warranty with 24 hour roadside assistance."

If you click on the link, it should say:

"...for an incremental period of 4 years or 50,000 miles (80,000 km) from the first day and at the mileage a used vehicle is delivered to the first used vehicle purchaser, whichever comes first, irrespective of the expiration date or mileage of the Basic Vehicle Limited Warranty specified in the original New Vehicle Limited Warranty for the used vehicle."

That's the language for #1) above.



Sorry but if you really want a used car from Tesla, that's what you have to deal with.

I understand, but i think Tesla as a growing company could use more transparency especially when they expect people to pay 50k without even test driving. We will see what happens at the delivery. I still don’t have a date yet.

 

[riskdirector]

I honestly wouldn't worry about the inspection and service records. The car is still relatively new and you have a 4 year/50,000 mile warranty that starts the day you get the car. If there are any issues, just bring it in for service. This was an $80k car and generally people who buy cars that expensive don't tear them up. It likely drove to an office and drove home every day.

The whole process for me was like 12 days and that was over the Thanksgiving holiday. When the delivery specialist emails you, just tell them what you need to secure your loan. And yes, you are taking a bit of a leap of faith when buying a used car from Tesla because you can't see it or drive it. But the only thing Tesla won't fix under warranty is cosmetic damage, most of which is usually visible in the images. It's a used car so it will probably have a few blemishes and it will likely acquire more as you drive it.

Blemishs and regular wear and tear i am not worried about. I am concerned about someone leasing the car and not even taking it to the dealership even once before returning it after 40,000 miles. Which is quite possible for Teslas because these cars will keep on running. Obviously it will cause serious damage to the car components and will be “trashed out”

 

[riskdirector]

This one is nice!

For 50K, you can get a really nice P85D. I would go with the next gen seats though, and that one does not have them.

2015 model I ordered has awd, pano roof,nextgen seats, high performance audio, air suspension and extreme weather options. With year newer model you get extra year of battery warranty and it was $2000 less than the 2014 model that you shared.

 

[Tam]

...Warranty language is somewhat vauge and confusing...

I would not rely on a salesperson to verbally tell me what the Tesla's contractual obligations are. They are not authorized to alter the contract. Thus, you need to request the documentation.

From the website, it is true that the statement:

"This Model S receives a full inspection, remaining battery and drive warranty and a four year, 50,000 miles pre-owned limited warranty with 24 hour roadside assistance."

Could be argued as 4 years from the date of original factory date or 50,000 odometer miles reading on the car and NOT in addition to the start point of CPO transaction. If that was the case, the CPO warranty is useless for a car that was manufactured 6 years ago and now have 70,000 miles.

However, if you read the contract itself from the link, there is no way to misinterpret it:

"...for an incremental period of 4 years or 50,000 miles (80,000 km) from the first day and at the mileage a used vehicle is delivered to the first used vehicle purchaser, whichever comes first, irrespective of the expiration date or mileage of the Basic Vehicle Limited Warranty specified in the original New Vehicle Limited Warranty for the used vehicle."


The year does not start from the original factory date. it is from "the first day...a used vehicle is delivered to the first used vehicle purchaser..."

The start of 50,000 miles are not the actual miles displayed but "at the mileage a used vehicle is delivered to the first used vehicle purchaser."

It also includes the term:

"...irrespective of the expiration date or mileage of the Basic Vehicle Limited Warranty specified in the original New Vehicle Limited Warranty for the used vehicle."

That means if the car has been 5 years and its date has been expired, it's still good for another 4 years of CPO warranty for a total of 9 years for the life of this car.

That means if the car has been 70,000 miles and out of standard warranty, it is still good for CPO warranty for another 50,000 miles or 120,000 miles total for this car.

What part of the language that makes you confused?

 

[Tam]

...pay 50k without even test driving...

Some people in the past were able to test drive their CPO Tesla cars on the delivery day but I hope you are aware that Tesla's policy does not allow CPO test drive on the car you put your money down for purchase right?

Tesla CPO can be very frustrating but that is how it is structured.

It is a design issue that the leadership needs to address it and makes it more pleasant.

 

[BrianS85]

Blemishs and regular wear and tear i am not worried about. I am concerned about someone leasing the car and not even taking it to the dealership even once before returning it after 40,000 miles. Which is quite possible for Teslas because these cars will keep on running. Obviously it will cause serious damage to the car components and will be “trashed out”

Oh, it's very likely that the car hasn't been serviced. A lessor has no reason to bring the car in and pay for service that's not mandatory under the lease terms. However, I would disagree that not bringing in a car for inspection after 40k miles causes "serious damage" or means the car is "trashed". This is not an ICE car where you need to change the oil every 5k miles or risk throwing a rod. My point was that you have a warranty for 50k miles, if anything breaks, bring it in and it will be fixed for free. No need to stress over it.

 

[armanslr]

2015 model I ordered has awd, pano roof,nextgen seats, high performance audio, air suspension and extreme weather options. With year newer model you get extra year of battery warranty and it was $2000 less than the 2014 model that you shared.

I also just ordered a P85D and am picking up this Sunday.

Mine was 51K, AWD, Pano, Next Gen Seats, High Performance Audio, Air Suspension, and is a 2015 as well like you mentioned.

I think for 50K it is the best value Tesla available currently.

 

[PhilDavid]

==================================

Thanks for sharing the 2014 model link. I have 2015 90D with all the options for $50k under 46,000 miles. Besides after Reading consumer reports 2014 model reliability was terrible. 2015 has much better reliability and less issues comparatively. 2016 after the refresh had reliability. Apparently the year you buy can significantly reduce trips to the dealership. I understand Tesla fixes all issues under the warranty but the associated cost is also your time. You rather enjoy the car then take it to the dealership all the time.

I have a made a list of things that I liked inspected upon delivery based on my Common issues I’ve heard like go doorhandles leaks in the roof. For instance I plan on taking it to the car wash right after the delivery to make sure the car roof doesn’t leak.I plan on keeping this car for a very long time and taking good care of it.

If your budget is $50K, my advice to you is to instead look for a 2015 CPO P85D. They are available for right around $50K and it represents a much better value without the unknown issues of not knowing the version number of the 90 battery.

Here's a 2015 P85D for $52K:
85 kWh Performance Model S 5YJSA1H22FFP63813 | Tesla

And another one for $53K:
Model S P85D 5YJSA1H40FF085869 | Tesla

Also don't forget you can buy an 85D for the mid 40s and that's essentially a car with more or less the same range and same performance.

 

[armanslr]

The 53K is better IMHO, 21" Wheels, Next Gen Seats)

 

[riskdirector]

I would not rely on a salesperson to verbally tell me what the Tesla's contractual obligations are. They are not authorized to alter the contract. Thus, you need to request the documentation.

From the website, it is true that the statement:

"This Model S receives a full inspection, remaining battery and drive warranty and a four year, 50,000 miles pre-owned limited warranty with 24 hour roadside assistance."

Could be argued as 4 years from the date of original factory date or 50,000 odometer miles reading on the car and NOT in addition to the start point of CPO transaction. If that was the case, the CPO warranty is useless for a car that was manufactured 6 years ago and now have 70,000 miles.

However, if you read the contract itself from the link, there is no way to misinterpret it:

"...for an incremental period of 4 years or 50,000 miles (80,000 km) from the first day and at the mileage a used vehicle is delivered to the first used vehicle purchaser, whichever comes first, irrespective of the expiration date or mileage of the Basic Vehicle Limited Warranty specified in the original New Vehicle Limited Warranty for the used vehicle."


The year does not start from the original factory date. it is from "the first day...a used vehicle is delivered to the first used vehicle purchaser..."

The start of 50,000 miles are not the actual miles displayed but "at the mileage a used vehicle is delivered to the first used vehicle purchaser."

It also includes the term:

"...irrespective of the expiration date or mileage of the Basic Vehicle Limited Warranty specified in the original New Vehicle Limited Warranty for the used vehicle."

That means if the car has been 5 years and its date has been expired, it's still good for another 4 years of CPO warranty for a total of 9 years for the life of this car.

That means if the car has been 70,000 miles and out of standard warranty, it is still good for CPO warranty for another 50,000 miles or 120,000 miles total for this car.

What part of the language that makes you confused?

I did not receive nor see this contract language so far. probably after my car becomes available. as far as warranty on 70,000 miles they offer 100,000 CPO warranty only if car odometer has more than 50,000 miles. so one could argue such car could run out of warranty by the time it hits 100,000 miles. or 170,000 miles or 2 years whichever comes first.

 

[Tam]

...argue...

Argue is different than what the words of the contract says.

Why can't you get a CPO warranty contract belonging to your car?

For example if I see this car:

I would click on "View Details" and I would see:

Then I would click to the link with the words "limited warranty" and QUOTE whatever the language that gives you concerns here. Not "argue".

Each CPO has its own "limited warranty" link as posted previously either:

1) 4 years or 50,000 miles whichever first in addition to the current mileage.

or

2) 2 years or 100,000 odometer miles whichever first--it's what you can read from the odometer and NOT IN ADDITION TO current mileage.


So, you need to click on the link that belongs to your car to see whether yours is #1) or #2).

 

[riskdirector]

Argue is different than what the words of the contract says.

Why can't you get a CPO warranty contract belonging to your car?

For example if I see this car:

I would click on "View Details" and I would see:

Then I would click to the link with the words "limited warranty" and QUOTE whatever the language that gives you concerns here. Not "argue".

Each CPO has its own "limited warranty" link as posted previously either:

1) 4 years or 50,000 miles whichever first in addition to the current mileage.

or

2) 2 years or 100,000 odometer miles whichever first--it's what you can read from the odometer and NOT IN ADDITION TO current mileage.


So, you need to click on the link that belongs to your car to see whether yours is #1) or #2).

Mine was # 1 but the web page is no longer there since I made the down payment. Sales rep sent me an email confirming this. I don't have a warranty document neither it is in Tesla account portal, hence the confusion about what's covered and what's not.

Email from sales rep says and that's it.
"50,000 miles or 4 years bumper to bumper warranty (Any defects will be covered)You find anything that is not disclosed. You let us know within 24 hours and we’ll set you up for a service"

You bring up a valid point I have requested PDF of the CPO warranty agreement pertaining to my car. I have a bunch of manuals in online Tesla account but no warranty document.

I also looked at the Terms and Service agreement and it states
Warranty. Unless otherwise indicated in your buyer’s guide, if you are buying a Tesla “Used” vehicle, Tesla’s Used Vehicle Limited Warranty (the “Warranty”) will apply to your Vehicle and you will receive a copy of the Warranty at or prior to the time of Vehicle delivery. You may also obtain a written copy of the Warranty from us upon request or download it from your Tesla Account. Except as expressly provided to you in a written warranty, there are no warranties, implied or otherwise, concerning the Vehicle.

As I dug deeper into warranty document of a similar vehicle that is currently on sale I see warranty agreement lays this out period in question pretty clearly. again I did not receive one after placing an order. even though I have requested it. hence the point lack of information leads to more questions.

When Does the Warranty Period Begin and End?
"This Tesla Used Vehicle Limited Warranty begins on the first day and at the mileage, a used vehicle is delivered to the first used vehicle purchaser. This Tesla Used Vehicle Limited Warranty supersedes and replaces the original New Vehicle Limited Warranty's Basic Vehicle Limited Warranty and Supplemental Restraint System (“SRS”) Limited Warranty, and provides coverage for the period based on the specified warranty as described in the section Warranty Coverage on page 4. Parts repaired or replaced, including replacement of the vehicle, under this Tesla Used Vehicle Limited Warranty, are covered only until the applicable warranty period of this Tesla Used Vehicle Limited Warranty ends, or as otherwise provided by applicable law."