That's about as legit as the service tech 2 days ago that told me the loud popping noise coming from my driver's side wheel well was "normal suspension noises". He had no answer when I asked him why the other three wheels don't pop like that if it's normal. So they took it in and fixed the issue.As you would expect. I spoke to s service advisor whom I have known since 2014. We have become good friends over the years. I asked if she had heard of refresh rear tire worn shoulders are a "thing" and to my surprise the answer was NO.
Not since the early days on the non-refresh 21's. She said they had since resolved that with camber/toe adjustments.
Could it be that the folks on this thread are the small community of refresh owners are experiencing this??
Work titles don't equate to knowledge in the field they work in, so your SA's opinion has zero weight in my world. My guess is she has no clue they don't have adjustable camber arms in the rear.