Model X is a Fabergé egg.Who can we trust? Not CNBC ok. Not Consumer Reports, not JD Powers. OK... Not many reliability studying places left. Going to use personal experiences then? Got it. My first 2020 X had WAY more problems than any other car I owned with low miles, ever. Lets see, it destroyed axle cv joints, lost a window regulator, a creek noise in front that needed lube somewhere, trunk latch replaced because internals failed and didn't know it was closed, and the software bugs! From the time car got stuck in off and almost stranded us (except for TMC imparted knowledge of wheel change reset to save the day) to a useless browser that crashes whole UI if page more complex than Google, to Park Assist Unavailable warning ever 3 minutes in centain firmware, to useless Hulu that never took login credentials.
My experience echoes CR and JD Powers so no need for me to cherry pick and say I don't trust. They say the X has bad reliability and my X fit that mold exactly.
Even then I think the Refresh is great.
But the Model Y is a different beast altogether.
Especially the whole-body casting Model Y.