Wondering if anyone else has had this happen to them. I ordered my car and got a receipt of payment and confirmation to my only email address and upon hearing about people getting updates I thought I'd call them. They literally have no record of my order. I've talked to several people and shown them all the data including banks statements and still nothing. Now they want me to get a bank transaction ID from my credit card company. Hard to believe they could actually charge my credit card and not have a record of it. Bizarre.
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[Resolved] Model 3 Reservation Lost..completely
- Thread starter ehansen007
- Start date
ElecFan
Member
Were you a Day 1 reservation holder? What happens when you login to your Tesla account
Good questions guys. I reserved right before the unveiling on 4/1/16. I got the email confirmation right away. When my brother in law got his email almost a year ago I didn't think much of it. But then I logged in with the same email address as I registered with and it said there was no reservation. That's when I started investigation. All the emails back and forth and being handed to new people has been frustrating for sure.
That is the only correspondence I've received in the 1.5 years since I ordered it. I've also shown them my bank statements showing the charge from them. The bank is saying they can't dispute it because that time has passed. I was able to get an auth code but I'd be surprised if that gave them any more information to track.
Zaphod
Galaxy President (former)
stopcrazypp
Well-Known Member
If you have the authorization code and the time frame of the charge, their credit card processor can look it up.
Well, I'm only hoping that there isn't some hacker that has hijacked several hundred Model 3 deposits. And reservations.
But the horrifying idea woke me up and I scampered over to the Tesla website, checked on my order status, and its still there, patiently waiting for Tesla to convert the status from waiting in limbo to "Ready to Configure."
-- Ardie
"Yes, I have the funds ready, and I'm ready to accept delivery of all 314 Model 3s. Next Tuesday."
But the horrifying idea woke me up and I scampered over to the Tesla website, checked on my order status, and its still there, patiently waiting for Tesla to convert the status from waiting in limbo to "Ready to Configure."
-- Ardie
"Yes, I have the funds ready, and I'm ready to accept delivery of all 314 Model 3s. Next Tuesday."
Canuck
Well-Known Member
So how many of us checked our reservations today as a result of this thread? I know I did.
Thanks for the heads-up, @ehansen007 . In addition to getting you back on track, there should be some Tesla jackets, mugs, hats, etc. in your Model 3 to make it right, at least in my view.
Thanks for the heads-up, @ehansen007 . In addition to getting you back on track, there should be some Tesla jackets, mugs, hats, etc. in your Model 3 to make it right, at least in my view.
cpa
Active Member
See my new thread about them losing track of our delivery today with no delivery date in sight. At least they have our money. Betcha we get bupkis.
