Exactly.You can sign in and select Model X HEPA upgrade. There you can pick your Model Y from the drop down menu, which seems to me as bug on their website. There is no Model Y HEPA upgrade.
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Exactly.You can sign in and select Model X HEPA upgrade. There you can pick your Model Y from the drop down menu, which seems to me as bug on their website. There is no Model Y HEPA upgrade.
They did not ccome for me they did the update over the air. They told me they connected to.my car remothly and it took like a few minutesmade a mobile service appt and said my car has a hepa filter but no button and they confirmed the appointment so hopefully they can come and give me the update!
Thank you, after further review after it was towed to the Service Center it was determined my 5 day old Y has a “crimped ground strap“. So the cars error messages were incorrect.Not really. They are 6mm hex head (not Torx) bolts from the factory but I don’t know what size socket you need.
If your car doesn’t have the captive nuts then you need to use rivet nuts which reduces the bolt size to M5x20 and who knows what head people are buying.
Just so I understand - you just created an appointment to enable the HEPA filter + bioweapon defense mode via the app and they took care of it over the air?They did not ccome for me they did the update over the air. They told me they connected to.my car remothly and it took like a few minutes
Sounds like they have you the wrong part. 1619812-00-B is the correct HEPA part. Vents should go all the way across, not just the left side.Installed HEPA filter today. Took maybe 30 minutes to remove old duct and install HEPA filter. However, apron that I had in the car is exactly the same that I've bought - is says 1619812-00-B on the packaging, but it has 1492605-00-B molded on the plastic itself (same number on the original apron I took from the car)
Did Tesla sell me the wrong part or aprons are really the same? They have vent cuts only on left half.
agreed. i just got mine 2 weeks ago and it went all the way across. they were about to give me the wrong one but i told them for the hepa and they took it back and gave me the vents.Installed HEPA filter today. Took maybe 30 minutes to remove old duct and install HEPA filter. However, apron that I had in the car is exactly the same that I've bought - is says 1619812-00-B on the packaging, but it has 1492605-00-B molded on the plastic itself (same number on the original apron I took from the car)
Did Tesla sell me the wrong part or aprons are really the same? They have vent cuts only on left half.
At this point the question for @KirillK is: do the additional/updated apron vents really make that much of a difference?Sounds like they have you the wrong part. 1619812-00-B is the correct HEPA part. Vents should go all the way across, not just the left side.
Agree. It seems they gave me an old part, packaged as new part. I'm check with them to get the replacement.I would say yes, especially if you don’t have the config option for HEPA enabled. The filter is the entire width of the apron opening, so having half closed would impact airflow.
Was it a mobile service appointment, or technical support request? These are two different paths through the app - first goes to the closest service center (and they don't want to enable biodefense mode), second goes to the main contact center.They did not ccome for me they did the update over the air. They told me they connected to.my car remothly and it took like a few minutes
It's not their job to enable it. Until there is an official upgrade path you are asking them to do something that isn't approved. Honestly I'm surprised they're still allowing these parts to be sold, be happy with that and don't hassle them or all our nice things disappear.Quick update - went to the service center to swap the apron. Got the right one. But they still don't want to enable biodefense mode. Instead of arguing on explaining, service center manager sent me directly to NCDS to file a dispute. Sad...
I understand what you are saying. I don't want to say that their response was wrong.It's not their job to enable it. Until there is an official upgrade path you are asking them to do something that isn't approved. Honestly I'm surprised they're still allowing these parts to be sold, be happy with that and don't hassle them or all our nice things disappear.
It was a mobile appointement and once the estimate was approuve then they did it over the air. After have the button for almost 2 weeks I can say that there is not much difference by not having it. On manual speed is a bit faster maybe 1 or 2 notch and automatic not noticeable. When you press the BWM it does put the fan at speed 8 and that is about it. So by not having it there is not a lot missing except a button that you think air is passing thru Hepa but it is already passing there without a buttonWas it a mobile service appointment, or technical support request? These are two different paths through the app - first goes to the closest service center (and they don't want to enable biodefense mode), second goes to the main contact center.
Did it work for you?made a mobile service appt and said my car has a hepa filter but no button and they confirmed the appointment so hopefully they can come and give me the update!
they had to create a new one because the tech didn't have a cable to plug into the vehicleDid it work for you?
funny why they are not able for air update or remotely like they did for me. Maybe that was a test to do it that way in the futur. that way no cable no travel. They just text me close your sentry mode for 30 minutes and after it was done took about 15 minutesthey had to create a new one because the tech didn't have a cable to plug into the vehicle
so this friday.. we shall see. I didn't get any no we can't do it though. IT was more like so you have the hepa filter installed but the air flow is bad. ok
Keep us posted, Might go this route too.they had to create a new one because the tech didn't have a cable to plug into the vehicle
so this friday.. we shall see. I didn't get any no we can't do it though. IT was more like so you have the hepa filter installed but the air flow is bad. ok