I picked up my 90D at the factory yesterday afternoon. Before recapping the delivery experience, I want to thank SoCalJimmy for starting this thread and his very responsive OA who found me a car at 7am on a Saturday morning. While in theory I was getting one of the demo vehicles in turn for the significant discount, I ended up with a new vehicle just out of the factory with 15 miles on the odometer. Frankly, the combination of the significant discount and the 2 year lease offer pushed me over the fence to get a Tesla.
The delivery experience including the factory tour was smooth and enjoyable. The only snag was when my friends at Hertz Rent a Car called me 15 minutes prior to the pickup time for my one way rental to Fremont to tell me the car I had reserved (and had confirmed in person with them on Friday) hadn't arrive, and that they had no car to rent me. I had to drive my car to the Bay Area and leave it there as I was driving the Tesla back home.
The Fremont Delivery Center has a tent set up for the cars being delivered to their new owners. Although busy the staff was organized, and we got our paperwork completed in about 15 minutes. Then we reviewed the car and got the orientation. While the staffer was not necessarily an expert on all the features (I've heard that they brought in lots of new staff to help make these deliveries), she would quickly pull in one of her colleagues to answer any question that she couldn't. On inspection, I did find what might be a small scratch on the rear bumper. No issue, they just put in on a due bill to be resolved later.
After orientation, we went on the factory tour. If you have the opportunity, I highly recommend taking this informative tour (you drive around the factory in a cart while the tour guide explains the various operations). Despite all the technology, we were surprised by the number of manual steps involved in assembly.
Lots of fun playing with the controls/settings on the way home. As you Tesla owners already know, this car moves and it's only a 90D.
BTW, I was already contacted by Tesla by 10am this morning asking me for a convenient time that they could pick up the car (I'm 2+ hours from the nearest SC) to address the scratch and deliver it back to me. Now, that's service.