Are there any Solis inverter users amongst the solar/battery users here?
The reason I ask is that I am having a recurring problem with mine and wonder if my experience is typical.
The system was installed in Jan by EEC (based in Southport) and includes 8 panels producing just under 3 kWp and 8.2 kWh Pylon battery. It runs fine so far as I can tell, and has reduced reliance on high cost grid electricity to zero on some days, given the battery charging overnight and topped up via solar. The problem is with the datalogger.
From around mid-Feb the data reported by the datalogger has become patchy (on/off, on/off) with hours reporting nothing then back to life again. There is a good wifi signal all the while, and even during the outages the datalogger is still broadcasting its IP address and can be logged onto. The inverter is still operating as it should and the data is still visible on the screen on the inverter itself throughout, just not broadcasting to the app/website. The inverter is in the garage so a bit of a pain to go outside and check).
I reported this to the installer who have been useless (I have had other problems with them before, so approached them again on this with a heavy heart), deflecting, deferring, fobbing me off, insisting I need to speak to the manufacturer. In an effort to get the matter resolved I did speak to the manufacturer who to be fair to them did engage and have provided a replacement datalogger. The new datalogger worked fine for the first couple of hours, then stopped again. Same routine - IP address is visible, datalogger is 'reachable' but doesn't want to broadcast data consistently, if at all.
Image below is typical and is from last night showing the point the new datalogger fell over for the second time.
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