I think I was scammed out of the FUSC transfer after purchasing a new 2023 Model X.
In 2017 I purchased a new Model X with FUSC. 5 days after purchasing a 2023 Model X last month I noticed a cost for Supercharging for the first time in 7 years of owning a Tesla.
Last October, I literally *educated* a sales person about Tesla's option to transfer FUSC (Full Unlimited SuperCharging).
She was certain I was incorrect, until I revealed the marketing Email on my phone (seen below with my added caveat
).
It was nearly impossible to reach an actual employee by phone or Email after I'd discovered the charge, (the website chat advisors ultimately connected me with a live person) but despite signing & submitting a
Supercharging Transfer Agreement 3-months previous, I was later told by the Tesla employee 5 days after purchasing the Model X that the small print of the document I signed it read,
"In order to be eligible for this program, you must: Be the legal and registered owner of a Tesla vehicle that currently has free, unlimited Supercharging at the time of delivery of your new Tesla vehicle."
Wish I been told this when I down payment. I would've kept my 2017 Model X instead of selling it myself.
To date no one has answered my re-replies, on the App, Email or telephone message ... at all.
Going back to the dealership seems like the last option ... Tesla is very good at ignoring ppl.
Does anyone have experience or recommendations (besides getting a lawyer involved) to obtain what I have a signed document promising me?