Tesla 3 cruise control unavailable after purchase of basic autopilot

[apsf]

Hi,
As of 12/30/2022 I purchased the basic autopilot for my 2018 T3, few hours later the cruise become unavailable.
I tried first rebooting the computer, then a total battery disconnect, (little and under the seat), then a camera recalibration. Sentry is off.
Cruise still not available.
Version is 2022.44.25.3
Any other DIY move?
Thank you

 

[brkaus]

Not showing anything about calibrating cameras?

 

[apsf]

The camera recalibration completed, no message after completion, no cruise.

 

[Tam]

...no cruise.

Did the simple cruise work before you bought the Autopilot?

 

[JosephAmato]

If none of the steps you tried above worked, then it is likely an issue with your hardware. You may need to take a trip to your local Tesla Service Center and have them troubleshoot the issue for you. The technicians can take a look at the system and make sure everything is functioning properly. It's possible that there could be a faulty component or some kind of software issue causing the problem. The technicians can also help you upgrade your Autopilot system if necessary.

If you don't want to take it in for service, then there are a few things you can do from home that might help fix the issue. You could run a full diagnostic scan on your vehicle and check for any error codes that could be causing the problem. You could also try resetting the Autopilot system and doing a system reboot. Lastly, you may need to download the latest firmware update if available and see if that helps resolve the issue.

We hope this advice helps! Good luck!

Joseph
From Precision Auto Styling

 

[apsf]

Did the simple cruise work before you bought the Autopilot?

yes,

 

[apsf]

If none of the steps you tried above worked, then it is likely an issue with your hardware. You may need to take a trip to your local Tesla Service Center and have them troubleshoot the issue for you. The technicians can take a look at the system and make sure everything is functioning properly. It's possible that there could be a faulty component or some kind of software issue causing the problem. The technicians can also help you upgrade your Autopilot system if necessary.

If you don't want to take it in for service, then there are a few things you can do from home that might help fix the issue. You could run a full diagnostic scan on your vehicle and check for any error codes that could be causing the problem. You could also try resetting the Autopilot system and doing a system reboot. Lastly, you may need to download the latest firmware update if available and see if that helps resolve the issue.

We hope this advice helps! Good luck!

Joseph
From Precision Auto Styling

Right, it seems a bit over the regular folk head, I'll try the autopilot reset and system reboot once more,
also I forgot to mention that the cars on the dash also disappeared and the auto steer still works.
I googled but didn't find out how to specifically reset the autopilot.

 

[GtiMart]

Don't you need a hardware upgrade on a 2018 to get autopilot?

 

[EVRider-FL]

Don't you need a hardware upgrade on a 2018 to get autopilot?

No. Any 2018 Tesla has the necessary hardware for basic Autopilot. A 2018 Tesla doesn’t have HW3, but that’s only relevant to the FSD option.

 

[GtiMart]

...and we know for a fact that this still holds true now that we're all on vision? I'm really curious.

 

[Tam]

yes,

It sounds like the new software broke the cruise and Autopilot. It's time to book up for a service and they might be able to fix it over the air.

 

[RoBoRaT]

Hi,
As of 12/30/2022 I purchased the basic autopilot for my 2018 T3, few hours later the cruise become unavailable.
I tried first rebooting the computer, then a total battery disconnect, (little and under the seat), then a camera recalibration. Sentry is off.
Cruise still not available.
Version is 2022.44.25.3
Any other DIY move?
Thank you

DiY Reset DAS via in-car Service Mode.

 

[brkaus]

I’d just open a ticket, esp since it’s a new product just purchased that isn’t working.

 

[apsf]

Don't you need a hardware upgrade on a 2018 to get autopilot?

yes, you need hardware upg to get the full auto pilot, I just got the basic one, that mods speed and keeps into lanes

 

[CKwik240]

If it helps. I had a loaner model 3 with FSD and cruise or FSD didn't work. The rear camera was aimed low due to some minor impact damage. I suspect it wasn't working due to the poorly aimed camera. Any issues with any of the cameras may cause an issue. It was spitting out a bunch of error codes when I tried to turn on cruise control and occasionally at different times on it's own. Could be worth looking to see if there are any logs showing up on yours.

 

[apsf]

on vacation now, but I'll try first the DAS reset and then the service ticket, thank you everybody for helping