Not looking for pity here, just a PSA and some help. Ordered a MYLR In Sept. Got a VIN, scheduled pickup at Maplewood 3/28. Financing secured, and last night the car disappears from the app and the webpage.
Without my knowledge or confirmation my contact phone number, which was correct when we ordered, i know because went back and checked the document, was switched to a number I’ve never seen before. That number was texted by SA and responded that he wanted to cancel my order. I called that guy, he was very nice. Had no idea why he was getting the messages, thought they were spam, and so replied to cancel.
Tesla already gave my car to someone else/another service center and at this point my only option was to reorder. I’m told they are working to improve my delivery time to April/May and pricing to original, or to attempt to secure an inventory car that pops up. Currently no additional compensation is being offered because “my account” canceled the order.
I write this to inform you all the CHECK YOUR CONTACT INFO regularly. Especially close to delivery. The other number said he only started getting texts recently so it may have changed as little as a month ago, or it could have back in September.
I’m also writing this to ask if you happen to see a:
MYLR
Midnight Silver Metallic
Black interior
5 seat
Inductions
With Tow hitch(or without)
That you let me know so I can forward it to my advisor in hopes of securing a car as soon as possible.
Without my knowledge or confirmation my contact phone number, which was correct when we ordered, i know because went back and checked the document, was switched to a number I’ve never seen before. That number was texted by SA and responded that he wanted to cancel my order. I called that guy, he was very nice. Had no idea why he was getting the messages, thought they were spam, and so replied to cancel.
Tesla already gave my car to someone else/another service center and at this point my only option was to reorder. I’m told they are working to improve my delivery time to April/May and pricing to original, or to attempt to secure an inventory car that pops up. Currently no additional compensation is being offered because “my account” canceled the order.
I write this to inform you all the CHECK YOUR CONTACT INFO regularly. Especially close to delivery. The other number said he only started getting texts recently so it may have changed as little as a month ago, or it could have back in September.
I’m also writing this to ask if you happen to see a:
MYLR
Midnight Silver Metallic
Black interior
5 seat
Inductions
With Tow hitch(or without)
That you let me know so I can forward it to my advisor in hopes of securing a car as soon as possible.