Tesla car window break-ins

[acarney]

Was any of your items visible in the car? Or were they in the trunk or something?

I know it doesn’t change the fact on if you deserve that or not (you don’t), but I’m curious if it was random or something might have provoked them.

I think there has been reports of completely random break ins with Model 3 but it’s usually the small rear window being broken... I think.

 

[tvad]

Retired cop here... Change every lock. Go to Tesla and reprogram entry for your vehicle. Get LifeLock and watch it carefully. With them you can lock out all account openings or changes you don't authorize.

Excellent advice above

I would also suggest you and your wife immediately cancel all credit cards that were stolen.

Place credit freezes with Experian, Equifax and TransUnion.

Call your bank and put stop payments on the checks that were stolen.

If you have an attached garage and park either car on the street or in the driveway, and if you have HomeLink programmed on that particular car to open the garage, then disable HomeLink on it.

You simply cannot be too careful with your identity and credit.

 

[run-the-joules]

…and use this as an opportunity to be someone who only has to learn a lesson once: Don't leave valuables in the car. Seriously.

edited to add:

Also don't carry a check book. It's almost 2020, c'mon.

 

[Eno Deb]

Go to Tesla and reprogram entry for your vehicle.

This is not necessary. You can (and should) deauthorize the stolen key card yourself (on the screen under Controls --> Locks). Probably a good idea to order a replacement card from the Tesla shop too.

 

[focher]

All of the above, and...

Go buy a USB memory stick and create a folder called "TeslaCam" on it, then plug it into one of the car's front USB ports.

 

[sceptic]

and after you do that (usb) enable sentry mode when not in your garage ("Keep summer safe") - and hope that tesla doesn't randomly say that your usb is too slow (keeps happening to me with perfectly good usb in a random manner)
Set up pin to drive to be ultra cautious

And - sorry this happened to you - nobody deserves this!

 

[KenC]

Bought the model 3 on Wednesday afternoon, was hiking with a group of friends at a local park, and came back finding out the car was broken in, the passenger side window was totally gone, the window frame was damaged due to some tool the thief used. The shuttered glass are everywhere. There is also a big crack in the rear window. Everything in the car was gone, wife's purse, wallet, driver's license, credit cards. check book.

All this happened in a nice gated nature park (Home), there is only one way in, and visitors all need to purchase ticket to get in. I did no enable sentry mode (have not figure out how to do that, and thought we were in a park...)

Called the police, but it seems there is no much they can do. The park has no video surveillance.

First time ever we experience this, we only have had the car for 3 days, feel pretty bad...

Unfortunate. I’d give them a bad review on Yelp. They need to do a better job of protecting their patrons, by at least putting up security cameras. Sadly, it could even be staff, or someone tipping off a friend.

Obviously, it’s a tough lesson to learn, but you can’t leave anything valuable in the car. The thieves may even have been watching you the whole time as you got out. Lots of nature centers may even have a baggage check or lockers where you can put a purse, etc.

 

[SoCalDriver]

Your car being broken into likely has nothing to do with it being a Tesla. Hiking spots are a very popular place for crooks to break into cars. They figure people are leaving their purse etc in the car because people don’t bring that stuff with them hiking. Don’t leave anything valuable in your car, ever.

 

[Akikiki]

I'm only adding this because I didn't see any mention of it. Change the password on your Tesla account. If she had a smartphone, (who doesn't), she likely had the app installed. And someone may have already logged into the car's account. They could access and locate the car via the app. Don't tell me she didn't use the app yet. Be safe, change the password, it cost nothing to do so.

 

[ModelX]

I’m so sorry that your beautiful new car was broken into, and that you are having to deal with this theft!

 

[ngogas]

Ouch. Stupid thieves.

 

[apodbdrsM3]

Bought the model 3 on Wednesday afternoon, was hiking with a group of friends at a local park, and came back finding out the car was broken in, the passenger side window was totally gone, the window frame was damaged due to some tool the thief used. The shuttered glass are everywhere. There is also a big crack in the rear window. Everything in the car was gone, wife's purse, wallet, driver's license, credit cards. check book.

All this happened in a nice gated nature park (Home), there is only one way in, and visitors all need to purchase ticket to get in. I did no enable sentry mode (have not figure out how to do that, and thought we were in a park...)

Called the police, but it seems there is no much they can do. The park has no video surveillance.

First time ever we experience this, we only have had the car for 3 days, feel pretty bad...

To activate sentry mode just depress the dark circle on top center right of the screen, or open your TESLA app and go to controls and on sentry mode slide it to the right until it turns blue. Have you inserted USB flash drive and started recording, if not read the operators manual. Sorry to hear your car was broken into.

 

[boriszima]

this sucks OP. I also go hiking a lot and i usually bring my wallet with me in the camelbak. So now hopefully you had a chance to get insurance on your car and file claim. I hope thats the start and end of your problems. Take care of your financials.

 

[MichaelP90DL]

Bought the model 3 on Wednesday afternoon, was hiking with a group of friends at a local park, and came back finding out the car was broken in, the passenger side window was totally gone, the window frame was damaged due to some tool the thief used. The shuttered glass are everywhere. There is also a big crack in the rear window. Everything in the car was gone, wife's purse, wallet, driver's license, credit cards. check book.

All this happened in a nice gated nature park (Home), there is only one way in, and visitors all need to purchase ticket to get in. I did no enable sentry mode (have not figure out how to do that, and thought we were in a park...)

Called the police, but it seems there is no much they can do. The park has no video surveillance.

First time ever we experience this, we only have had the car for 3 days, feel pretty bad...

Wow that totally sucks. I hope you suffer no further damage....

 

[yiming2019]

Thanks everyone, appreciated all the suggestions, cards have been cancelled, back account closed, door lock replaced,

Still have not fully recovered from the shock though

 

[Brnn]

Sorry dude, I’ve had a car broken into and a few things stolen at other times, I know it feels like a violation. Unfortunately there’s just not much you can do except not keep valuables in the car.

 

[patrick40363]

Thanks everyone, appreciated all the suggestions, cards have been cancelled, back account closed, door lock replaced,

Still have not fully recovered from the shock though

Try using the Frunk if you are leaving valuable items in the car. What happened to you happens all the time in the bay area.

 

[tvad]

Try using the Frunk if you are leaving valuable items in the car. What happened to you happens all the time in the bay area.

That’s the only reasonably secure location in the Model 3.

But really, there’s no reason to leave valuable items in a car parked in a public area.

 

[Xenoilphobe]

Probably Tweakers living in the woods you were hiking in. Make sure you post this on their facebook site so other people know to keep an eye out...
Shaw Nature Reserve

When you get your new stuff, attach tracking devices to the purse, backpack, etc..

STOP Theft Prevents Loss and Recovers Mobile Devices | Security Tracking of Office Property

 

[jkoya]

If the car is locked and a thief gains interior access by breaking a window, does the touchscreen allow them to open the frunk ?