Tesla changed unlimited supercharging to 6 mo. free?

[Davetp]

So I got an email today from the store manager. He initially said that the program I was signed up for was the 6 months of free supercharging.

I told him that I was told unlimited, and I explained that while I put a deposit down on a custom Model X I actually ended up going with an inventory model.

They had extended it to inventory models up until 9/30/18.....I picked up my MX75D at 10pm on the 30th

In any case he confirmed that I have unlimited supercharging.

 

[jtdiddy]

I have unlimited supercharging and at first I never thought it was a big deal and that I would barely use it but now I'm a bit addicted to it and try to "fill up" at least once a week. Free juice is wonderful haha

 

[Davetp]

Update: I just checked my online TESLA account, I am now back to it saying I have “free unlimited supercharging.”

 

[dathinker]

I checked mine and it shows free unlimited also. Glad that Tesla was able to sort this out .

 

[vadims1]

Just FYI, for my Model 3 I have 6 month unlimited super charging, however online it also shows “free unlimited supercharging” without any date attached to it. It remains to be seen if these are 6-months versions or lifetime.

 

[CuriousM3]

I still have this issue, went from 400kwh to unlimited to 6 month, resolution still pending

 

[jesla]

I got my MX delivered on 9/28 through self-referral and got unlimited free supercharging. However, it now shows on my account that I only have 6 months! Is anyone else also seeing this? I will contact the customer service tomorrow to find out what's going on. But I wanted to see if anyone else is seeing this also.

This is what I see from my account page.

Supercharging
You have six months of free Supercharging for your current Tesla vehicle. If you choose to sell your current Tesla, free Supercharging will not transfer to the next owner. Also, up to five friends you refer will also receive six months of free Supercharging. Any Supercharging payments made have been automatically refunded. Read our Supercharging terms.

where do you see that in your account? which page?

thanks

 

[alanza84]

Still, same thing for me, I've got mine on 9/26 inventory car via self referral.

 

[jesla]

I looked all through my account and cannot find any place where it would say

What am I doing wrong ?

 

[rajen]

I ordered an inventory model MX with 800 miles on it on 10/27 and picked it up on 11/1. My spec sheet indicated I have charging included. My Tesla.com profile also showed I have free life lifetime supercharging.

It changed to 6 months couple of weeks ago. I understand based on the promotion going on at the time for referral, I did not qualify for free lifetime. But I do have screenshots from spec sheet as well as online profile.

Is it worth pursuing to ask if they convert me to lifetime? Who should I ask?

 

[CuriousM3]

Need to Check back with the owner advisor, the will need to submit a case for you, this is how mine is being handled

 

[dathinker]

I looked all through my account and cannot find any place where it would say

What am I doing wrong ?

Go to Tesla SSO – Login. Make sure you are signed in. Then click on "Manage" button that appears next your car. Then you will see a section called "Supercharging".

 

[jesla]

Go to Tesla SSO – Login. Make sure you are signed in. Then click on "Manage" button that appears next your car. Then you will see a section called "Supercharging".

thanks! i did do that...its not there

 

[dathinker]

thanks! i did do that...its not there

Hmm. Call Tesla?

 

[rcho8]

Just got my tesla account change today to show Unlimited Supercharging

 

[PDX-JP]

You guys scared me so I checked my account and it’s correct - unlimited.

I bought an inventory S on 9/17 I think it was, before the deadline anyway

 

[rsm1444]

In am supposed to have free supercharging but i am getting charged for every charge,

 

[rsm1444]

In am supposed to have free supercharging but i am getting charged for every charge,

How do i check if i have free supercharging or not.

 

[CuriousM3]

Check on your Tesla account one the website log in

 

[rsm1444]

Check on your Tesla account one the website log in

In the account. i don't see anything related to charging.