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Tesla Companion App

Discussion in 'Model S: User Interface' started by castor, May 13, 2014.

  1. Pate

    Pate Member

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    #21 Pate, May 22, 2014
    Last edited: May 22, 2014
    Hi castor, thanks for getting back to me! Yes, I get that popup, but when I click OK, I get an error popup "Sending failed! Make sure you have created an account.".

    I'm not sure what account it is talking about? Should I use my email account on the phone, or what? I do have my Tesla account set up, so it probably is not that...

    Perhaps also the app itself does not like it that I don't have that account set up, and that is the reason for the crash?

    Edit: Oh, it just occurred to me to mention, I have a "-character in my Tesla account password. This is probably irrelevant, I just once ran into a web service that always failed if the password contained the quote character, and since then I have always made sure my passwords DO contain the quote character. :)
     
  2. castor

    castor Member

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    To send the error report the application just opens the default email application on the phone, do you have your phone setup with an email account?
    Is this the error that you see?
    error.png
    That error is coming from the Phone and not from Tesla Companion telling that the Phone doesn't have any email account associated to send the email with the error report.

    If you don't have any email account on your phone then please copy the text and paste it in here or in a PM and I'll take a look.

    When the App starts for first time is going to ask you for your Tesla account information.

    The password with the - should not make a difference, did you check you have the latest version installed?
     
  3. Pate

    Pate Member

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    #23 Pate, May 23, 2014
    Last edited: May 23, 2014
    Yep, that's the message.

    Where do I find the error log to copy on the phone?

    Yes, I have the latest version, I believe. I have re-downloaded and reinstalled a few times.

    Thanks again! I feel like a noob, but I have to admit I am not much of a mobile phone user.. I use my phone for making calls and for testing my own Windows Phone programs I develop, not for much else. :)

    Edit: I attempted to create an email account on my phone, hopefully you got the crash log! Also sent you a PM.
     
  4. castor

    castor Member

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    Yes, go the report and also got the fix as well, a new version should be available in the store pretty soon (4 or 5 days from now), look for version 1.0.7.5 to know is the version you are looking for.

    However also I have a Tesla Companion Beta program that is available exclusively for Beta users, it contains the features that are currently on development but that still may have some bugs or glitches, I added your email to the list of users in the Beta, I'll send you instructions how to download the beta on your phone, so you can download the app today.
     
  5. Pate

    Pate Member

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    Thanks, the new beta works great! Much appreciated!
     
  6. J1mbo

    J1mbo Active Member

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    Hi castor, thanks so much for this app!

    After speaking to lots of insurance companies about Tracking devices recently, I have a couple of feature requests which might be quite cool...

    * Notification if the car is "parked" but the location changes (I.e. It gets towed)

    * Notification if the alarm goes off

    Keep up the good work!
     
  7. apacheguy

    apacheguy S Sig #255

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    In order for these features to work the app would have to constantly poll the car for updates in the background as there is no server side API. I doubt that this will be possible as it is very inefficient.
     
  8. castor

    castor Member

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    Tesla Companion can do this since the Windows Phone app is supported by a cloud service running on Azure.
     
  9. ACDriveMotor

    ACDriveMotor Member

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    Can you please explain further how that is possible? What is stored on the cloud service if it is not the login credentials provided to the client? Since the auth tokens last 3 months they are very nearly as dangerous to send up to the cloud as the user/pass.
     
  10. Pate

    Pate Member

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    Thanks again for your work on this app castor, it has been working very well. :)

    Just wondering if you have plans to implement the 6.0 firmware new features (after the new REST API calls have been discovered, obviously)? It would be nice to have some of the new features on Windows Phone as well.

    Thanks again!

    Pate
     
  11. castor

    castor Member

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    Definitely, once I can get my hands on the new APIs they will be implemented on the Windows Phone as well, nice to see the official bringing notifications, is catching up with Windows Phone...!!!

    Once the official implements Scheduling, Live Tiles, Multilingual support and Cortana/Siri Voice Assistant will be head to head with the Windows Phone version :wink:

    Still looking for a German that wants to help with Deutsch translation...
     
  12. mrserf33

    mrserf33 Member

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    Thanks for all of your efforts with this app!
     
  13. invisik

    invisik Supporting Member

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    Yes thank you so much, castor!!

    -m
     
  14. castor

    castor Member

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    I just released a new update for the Windows App, in this update I bring Live Tiles, Email Alerts, Notifications and Scheduling to Windows to match the Windows Phone version.

    You can access to the new features on the app settings (mouse on the top-right of the screen then click on settings while running the app).

    Also I updated the first post on this thread with new screenshots.

    Enjoy,
    Castor
     
  15. castor

    castor Member

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  16. castor

    castor Member

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    Good news...

    A new Beta App for Windows Phone is in testing progress for Beta users.

    The new update includes keyless driving and full calendar integration. :biggrin:

    It will be released to the Microsoft store soon.
     
  17. invisik

    invisik Supporting Member

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    Awesome!!! Can not wait!

    -m
     
  18. clea

    clea Member

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    That is excellent news! Thank you for the work that you do, I appreciate it.
     
  19. jcobb

    jcobb Member

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    Castor do you need more beta users? I am local if that help any!
     
  20. castor

    castor Member

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    Drop me a private message and I can give you the instructions how to be included in the beta.
     

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