NigelM: No glass-house stones, I'm sure this has happened to me sometime as well somewhere in life when a bias takes over and I'm sure will happen again. We people tend to have rose-tinted glasses on when looking at stuff that matters to us.
I try, but I am not immune.
The doubt in expressed in the fog case in my opinion (just my opinion of course), though, was excessive, no matter the outcome - considering the info available. Same with this particular thread. I think, frankly, it is telling that even now - discussing the "fog case" - there is opinion that the poster's silence must be because they found out they were in the wrong, and thus Tesla not at fault. I wonder what would it take for some to consider Tesla's "fault" as a possibility or at least the poster's innocence... I mean, cars break, it shouldn't be that hard to consider the possibility and even then it wouldn't even be that damning at all.
For some reason Tesla is a sacred animal at times, while every critical poster is a likely fake, fraud or at least at fault - to exaggerate a little, but not too much. There are many instances on enthusiast forums where the company/product of interest is given excessive benefit of doubt, while excessive doubt on critical posters has been placed in reverse. Unfortunately TMC is not immune to this. Keep reading and I'm sure you will notice the pattern eventually. Or maybe it changes over time for the better, that would be great.
As for the issues mentioned: We don't know what caused the fog. And we don't know what happened to the OP exactly in this thread. There is no harm in admitting that, even though it leaves open the possibility sometimes it might be Tesla's fault too. In the fog case, maybe it was the AC. It leaves open the possibility of opposite as well, naturally. Maybe it was the retrofits. Maybe it was both or neither. Maybe there was no fog. Given the limited amount of information, saying anything else definitively is jumping to conclusions prematurely - in my opinion, of course. Discussion of possibilities, likehoods and all that, now that is good of course, but you can see how some people stiffen up and/or shut up the moment the idea of being significantly critical towards Tesla is brought to the table. Discussion stops then and there, and a shouting contest begins.
There are also some haters that do this in reverse. That also is an unfortunate side effect. Not all the concern about trolling and hating is unwarranted. But I still think it shouldn't be the first thing that pops to mind and starts a third degree (let alone fires up the firing squad) when someone posts their controversial experiences.
Well now, even I think enough of this s**t. At least we can end on a note I think we both, NigelM and I, can agree on.
At least until something new is brought to light and we can start the shouting contest again.