JD Power is paid for by legacy auto. Pay for play isn't an independent analysis. This study wasn't done for free.
I mean, it was though.
Car makers do not "fund" the study.
They buy the detailed results- because the data is very useful for them. This has already been explained.
But nobody "pays for a good score" here.
EVERYBODY gets the SAME survey- regardless of what car they bought from what brand.
Then JD Power compiles and reports the results.
I still can't figure out why you guys keep making up imaginary biases to try and dismiss facts.
It's just as bad as the people on the TSLAQ side making up imaginary conspiracies about how Elon is a fraud, and it's insulting to anyone interested in fact-based discussion.
If the data produced here was NOT valid and useful- why would CAR COMPANIES BUY IT?
According to JD Power the Chevy Sonic ranks highest on initial quality of any car in the world..
Wouldn't surprise me at all. The less features a car has, the fewer things there are to not work right or confused the new car buyer.
Again- that's why it's important to understand what this survey ACTUALLY TELLS YOU.
Instead of just going "UH! THEY SAY TESLA BAD SO THEY BAD!"
The fact tesla scores poorly here, but high on customer satisfaction, tells you there's likely some things Tesla would do well to address- but they're almost all going to be relatively minor concerns- or they are concerns where how the car works is unclear to the owner so education might move them from "complaint" to "understanding"
That's
exactly kind of very-useful-to-the-car-maker deeper level of data that JD Power gets paid to provide here.