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Wiki Teslike Model Y Survey & Order Tracker Spreadsheet

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Got mine 485xx midnight sliver MY from Chicago Schaumburg location.
Overall very happy with the fit & finish - panel gaps do improve significantly! I had some very minor gaps for front wheel pastic cover & the interior on driver's side need some minor fixes as well but nothing alarming at all - already put in a service ticket for my SC to take a look at but overall very happy with the purchase.
 
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Is there a way to add a year model column to the spreadsheet? It would be interesting to know when the 2021VIN’s start rolling out.

Tesla employees give various answers when you ask when the next model year production starts. Some say it’s 1/1/2021 and others will say Nov or Dec 2020.
 
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I finally got a VIN today, though its a different color and wheels, but I don't mind. Spoke with my SA at 11am and found out about the car, accepted the VIN assignment. Worked out with my wife and SA about delivery tomorrow. Got my insurance ready to go for the new car.

Then at 1230pm the SA calls me and apologizes, but they accidentally loaded the car onto a truck and its on its way to Cleveland now. It has to make its way there, unload, then load onto another truck and make its way back to Pittsburgh. Tentative delivery is now Tuesday barring any other insane thing happening. At this point, I wouldn't be surprised to see the VIN disappear from my account and find out they gave it to someone else or it accidentally got shipped to California or something.

How is this company this disorganized?
 
I finally got a VIN today, though its a different color and wheels, but I don't mind. Spoke with my SA at 11am and found out about the car, accepted the VIN assignment. Worked out with my wife and SA about delivery tomorrow. Got my insurance ready to go for the new car.

Then at 1230pm the SA calls me and apologizes, but they accidentally loaded the car onto a truck and its on its way to Cleveland now. It has to make its way there, unload, then load onto another truck and make its way back to Pittsburgh. Tentative delivery is now Tuesday barring any other insane thing happening. At this point, I wouldn't be surprised to see the VIN disappear from my account and find out they gave it to someone else or it accidentally got shipped to California or something.

How is this company this disorganized?

The only thing I can't think is that they have such a mentality of speed. Rather than taking five meetings to change something or waiting a whole year before updating a part and starting to use that, Elon and top managers have always been focused on as soon as something is ready go for it. That might have trickled down to having the mentality if someone asks a question you just answer before double checking, or that there is too much authority at lower levels to make decisions that really should be filtered through a manager or project lead. You need a happy middle ground where things don't grind to a halt while everyone screws around talking about how and when a change should happen, but you also want some centralized organization and control.

Maybe a sales person at the store was able to say "Hey, toss this one on the truck too, we have enough here right now" when it should have been checked first in the system or with a manager to see if the vehicle was open to being transferred. OR, the vehicle was always set to be transferred and your sales guy assigned the VIN because he saw the car sitting outside for a day or two and that it was unassigned, when he should have checked transfer documents or spoke to a manager that was in charge of logistics for his region.

They really need to hire some great project managers and roll out some enterprise software for tracking/submitting trouble tickets and comments and stuff... or enforce the use of those systems if they exist. Musk always seems to want to go after high energy sales people that don't have the normal "used car" style of attitude and top engineers and programmers.... doesn't seem to focus on management specialists though...
 
9/24 - Ordered Blue Metallic , AWD, with FSD and black interiors for pickup at Burbank CA
9/24 - Got call same evening saying I can get it within next 4 days. I said I want it only around Oct 22 which is my 20th wedding anniv and is a surprise gift for wife. So TA set a flag on my order saying DO NOT MATCH VIN.
10/1 - I called Sherman Oaks CA location in morning to take off the DO NOT MATCH VIN flag thinking I should get my car in 3 weeks around Oct 22.
10/1 - I just checked around 8 PM and see a VIN attached (last 5 digits is 57XXX ).

I may call tomorrow to delay the delivery if its happening in next 2 weeks. Probably have the VIN assigned to someone else.
 
9/24 - Ordered Blue Metallic , AWD, with FSD and black interiors for pickup at Burbank CA
9/24 - Got call same evening saying I can get it within next 4 days. I said I want it only around Oct 22 which is my 20th wedding anniv and is a surprise gift for wife. So TA set a flag on my order saying DO NOT MATCH VIN.
10/1 - I called Sherman Oaks CA location in morning to take off the DO NOT MATCH VIN flag thinking I should get my car in 3 weeks around Oct 22.
10/1 - I just checked around 8 PM and see a VIN attached (last 5 digits is 57XXX ).

I may call tomorrow to delay the delivery if its happening in next 2 weeks. Probably have the VIN assigned to someone else.

This guy over here getting matched in a week and turning them down...

I'm just jealous :)
 
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Maybe a sales person at the store was able to say "Hey, toss this one on the truck too, we have enough here right now" when it should have been checked first in the system or with a manager to see if the vehicle was open to being transferred. OR, the vehicle was always set to be transferred and your sales guy assigned the VIN because he saw the car sitting outside for a day or two and that it was unassigned, when he should have checked transfer documents or spoke to a manager that was in charge of logistics for his region.

They really need to hire some great project managers and roll out some enterprise software for tracking/submitting trouble tickets and comments and stuff... or enforce the use of those systems if they exist. Musk always seems to want to go after high energy sales people that don't have the normal "used car" style of attitude and top engineers and programmers.... doesn't seem to focus on management specialists though...

Exactly. They need a system/internal web and mobile app and the associated store protocols to be more organized.

In this example, before that car was loaded onto the truck, the person making that decision should've scanned the QR code on the car (if the sticker was removed from the windshield, they can scan the door label or the VIN) to check if the car can be loaded and mark it as loaded with it's loading origin and final destination.

When the sales person put it on hold for Azo9987, the system should mark the car as on-hold (along with other metadata about the car - customer name, SC location the car should remain at, etc.), which would prevent another person from scanning the car and loading it onto a truck.

As someone who's a software product manager, I'd love to solve this problem from Tesla...
 
Exactly. They need a system/internal web and mobile app and the associated store protocols to be more organized.

In this example, before that car was loaded onto the truck, the person making that decision should've scanned the QR code on the car (if the sticker was removed from the windshield, they can scan the door label or the VIN) to check if the car can be loaded and mark it as loaded with it's loading origin and final destination.

When the sales person put it on hold for Azo9987, the system should mark the car as on-hold (along with other metadata about the car - customer name, SC location the car should remain at, etc.), which would prevent another person from scanning the car and loading it onto a truck.

As someone who's a software product manager, I'd love to solve this problem from Tesla...


I just got a call from Tesla...they're pushing delivery back to Thursday of next week now as thats when they expect it to be back from its sight seeing trip to Cleveland. My wife wants me to just cancel and buy the Model 3 they have on site instead but I convinced her this is the last go and if any more delays happen that's probably what I'm going to do if its still available.
 
Had an order in mid July that I cancelled in Sept but I am still seeing some folks in Canada without a VIN or nothing to show for July orders. Must really suck to still be waiting. Tesla could sell so much more if they got their act together.