My car was due to be delivered tonight and I just got a call from the carrier. They dented the roof of my car. I'm not even sure how they did it. He was trying to explain but all I heard was white noise.
I'm still waiting for a picture to see how bad it is.
Tesla says the carrier is responsible which makes sense and they need to fix it under their insurance. But my husband says that not only should they fix it but they (carrier) owe me some money since now my Vin is going to show that I've had body work and I don't even have the car yet.
And of course we are worried about the Pano roof now. Oh geez!
I don't know what to do. Anybody else have this happen?
I'm still waiting for a picture to see how bad it is.
Tesla says the carrier is responsible which makes sense and they need to fix it under their insurance. But my husband says that not only should they fix it but they (carrier) owe me some money since now my Vin is going to show that I've had body work and I don't even have the car yet.
And of course we are worried about the Pano roof now. Oh geez!
I don't know what to do. Anybody else have this happen?