BubblegumPete
Member
No problem. Yeah definitely ring tomorrow but be prepared to leave the phone on speaker for an hour.Thanks for the update and for persevering!
A credit form suggests that it will be a refund of sorts rather than an immediate reduction that can be applied to financing. I'm not in meetings all day tomorrow so I'll give them a call just to make sure I'm on the list for one of those forms. If I'm right in estimating the reduction would save about £70 a month over 35 months in finance, the £2,860 'refund' more than makes up the 35 months of 'additional cost' (£2,450).
I'd say everyone should call because I got the impression that unless you actually spoke to them directly they'd be quite happy to just take your extra cash.